Small Soekardie ceramic industries is located in the center of Betek ceramic Penanggungan village of Malang city government, it is one of ceramic center in Malang City, based on Lukman research in 2005 the resulth of SPC is an indicator of process cabability index Cp, the value of Cp at that center area of the vallue of process capability index cp registration is 0.000000801848 so an improvement step of prodsuction process must be done, to increase quality of ceramic product....