Menjaga kualitas Jaringan dalam suatu perusahaan atau organisasi khususnya yang bergerak dalam bidang telekomunikasi merupakan salah satu landasan dalam rangka penciptaan layanan yang berkualitas dan optimalisasi proses bisnis. Hal tersebut tidak lepas dari resiko yang timbul sehingga membutuhkan pengelolaan resiko yang baik dengan mengacu pada best practice framework manajemen resiko.
FWA (Fixed Wireless Access) merupakan salah satu teknologi akses nirkabel yang digunakan oleh PT. Indosat melalui produknya Starone, dimana memiliki risiko yang cukup tinggi untuk kelangsungan kinerja perusahaan sehingga dibutuhkan metode pengendalian pengelolaan risiko yang tepat.
Identifikasi dan pengolahan risiko kualitas jaringan Fixed Wireless Access (Starone) sangatlah penting untuk dapat menghindari maupun memperkecil tingkat risiko, sehingga menghasilkan suatu strategi yang tepat. Analisis risiko kualitas jaringan Fixed Wireless Access (Starone) di PT. Indosat dilakukan berdasarkan best practice framework manajemen risiko dalam meningkatkan daya saing terhadap kompetitor.
Hasil dari risk mapping, risiko parameter kualitas jaringan berada pada level Very Low (0-20%), coverage berada pada level Low (20-40%) dengan frekuensi kemunculan risiko yang rendah (unlikely) dan dampak menengah (moderate), sedangkan kapasitas dan utilitas jaringan berada pada level Low (20-40%) karena memiliki frekuensi yang low, tetapi dengan tingkat keparahan menengah (moderate).
Strategi untuk penanganan risiko dilakukan dengan meretensi dan atau mengalihkan risiko (transfer risk) dengan beberapa upaya yaitu: capital allocation, self insurance dan transfer by contract.
Maintaining quality network in particular company or organization which specially focus on telecommunication sector is one of base system framework for creating a high quality service and optimizing business process. This thing cannot be separated from the risks that come up, so it needs well and balance risk management system which refer on risk management framework.
FWA (Fixed Wireless Access) is one of wireless access technology which is used by PT. Indosat through its product called as Starone, which has high potential risks for its company continuity performance as of needed appropriate risk management controls. Identification and risk control in Fixed Wireless Access of Starone s network quality is very important to minimize the company s current risk level, so it can produce well managed strategy.
Risk analysis for Fixed Wireless Access of Starone s network quality in PT. Indosat is done by risk management best practice framework which can be used to give opinion about risk and best chance in increasing competitiveness against competitors.
The result from risk mapping shows that network quality s parameter risks is lying on Very Low (0-20%) level position, coverage on Low (20-40%) level position with low frequency intensity (unlikely) level and moderate severity, on the other side network capacity and network utility are also lying on Low (20-40%) level because have low frequency and moderate severity.
Strategy for risk control is doing by risk retention and or risk transfer with capital allocation, self insurance and transfer by contract as the application.
