Tesis ini adalah sebuah usaha penelitian untuk melakukan analisa terhadap pelaksanaan sistem penilaian kinerja (Performance Appraisal) karyawan di sebuah Lembaga Pendidikan Anak Usia Dini (PAUD) yang bernama TK Embun Pagi. Penelitian ini berusaha untuk mengungkapkan bagaimana sebuah proses penilaian kinerja karyawan diterapkan, kapan penilaian kinerja dilaksanakan, bagaimana prosedur pelaksanaannya, apa tujuan penilaian kinerja serta apa kendala dan tantangan yang dihadapi dalam penerapan penilaian kinerja karyawan. Kerangkat teori yang digunakan adalah Manajemen Sumber Daya Manusia, Manajemen Kinerja (Performance Management) dan Penilaian Kinerja (Performace Appraisal). Penelitian ini merupakan penelitian kualitatif dengan desain deskriptif.
Hasil Penelitian ini menyarankan metode evaluasi kinerja sebaiknya perlu untuk melibatkan pihak-pihak stakeholder lainya seperti rekan kerja karyawan, maupun orang tua murid sebagai pihak pengguna (costumer) dari kinerja (Performance) seorang karyawan yang sedang dinilai. Selain itu bagi para penilai kinerja layaknya perlunya untuk dilakukan pelatihan-pelatihan tertentu tentang penilaian kinerja, sehingga kesalahan penilai termasuk bias atau prasangka penilai, efek halo, kecenderungan sentral, dan lain sebagainya niscaya dapat diminimalisir.
This thesis is a research effort to analyze the implementation of employee performance appraisal system in an Institute of Early Childhood Education (ECD) named TK Embun Pagi. The research attempted to disclose how an employee's performance appraisal process is implemented, when the performance appraisal is conducted, how is the implementation of procedure, when the performance appraisal is conducted, what is the goals of doing performance appraisal, as well as what the obstacles and problems faced in implementing the performance appraisal. This research is using theories of Human Resources Management, Performance Management and Performance Appraisal. This research is a qualitative research with descriptive design.
The research finding suggested that the method of performance appraisal should be necessary involving a number of stakeholders such as employee's peer group and the parents as the costumer of the performance of an employee who is being assessed. In addition, for the performance appraiser specific training on performance appraisal are needed, so the error including bias or Assessor?s prejudice, halo effect, central tendency, and so on would be minimized.