Quality customer service : cara jitu memikat hati pelanggan
oleh William B. Martin (PPM, 2005)
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| Collection Type : | Buku Teks |
| Call Number : | 658.812 MAR q |
| Main entry-Personal name : | |
| Subject : | |
| Publishing : | Jakarta: PPM, 2005 |
| Language Code | ind |
| Edition | |
| Place | Jakarta |
| Cataloguing Source | LibUI ind rda |
| Content Type | text |
| Media Type | unmediated |
| Carrier Type | volume |
| Physical Description | viii, 107 pages ; 21 cm |
| Holding Institution | Universitas Indonesia |
| Location | Perpustakaan UI, Lantai 2 |
| Call Number | Barcode Number | Availability |
|---|---|---|
| 658.812 MAR q | 01-10-08011012 | TERSEDIA |
| Review: |
| No review available for this collection: 20112472 |
