Moments of truth: new strategies for today's customer-driver economy
Jan Carlzon (HarperCollins, 1989)
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| Collection Type : | Buku Teks SO |
| Call Number : | 658.409 2 CAR m |
| Main entry-Personal name : | |
| Subject : | |
| Publishing : | New York: HarperCollins, 1989 |
| Physics | xiii, 135 pages : illustration ; 22 cm |
| Type | text |
| Format | volume |
| Language | eng |
| Call Number | Barcode Number | Availability |
|---|---|---|
| 658.409 2 CAR m | 01-10-09006922 | TERSEDIA |
| 658.409 2 CAR m | 01-23-01492 | TERSEDIA |
| Review: |
| No review available for this collection: 20146022 |
