Penelitian ini dilatarbelakangi berdasarkan program Corporate Social Responsibility "Broadband Learning Center" (BLC) yang dilakukan PT Telkom, Tbk di Pulau Pramuka. Penelitian ini bertujuan untuk menggambarkan peran dan fungsi humas PT Telkom, Tbk serta manfaat yang diperoleh masyarakat Pulau Pramuka atas program CSR tersebut. Metodologi penelitian menggunakan pendekatan kualitatif yang bersifat deskriptif dengan paradigma konstruktivis.Hasil penelitian menunjukkan bahwa dalam pelaksanaan, CSR dilakukan oleh Divisi Community Development Center, namun PR tetap mengawasi dan mengomunikasikan program kepada masyarakat. Program BLC ini berkonsep CSR selama 6 bulan yang kemudian menjadi program Community Development. Masyarakat Pulau Pramuka mengalami perkembangan dan peningkatan pendapatan yang mereka rasakan sebagai manfaat dari program CSR Telkom ini.

---

The background of this research based on Corporate Social Responsibility program "Broadband Learning Center" (BLC) which is done by PT Telkom, Tbk. This research aims to describe the role and function of Public Relations, also the benefit that received by the community of Pramuka Island Constructivist paradigm of research methodology is used in a descriptive and qualitative approach.

The result of this research shows that CSR implementation is done by Community Development Center Division, meanwhile Public Relations is keeping the eye on the progress and communicating the CSR program to the public.This BLC program is 6-month CSR program, then convert to Community Development program. The Pramuka Island's community can develop themselves and increase their income as the benefit of this CSR program.