Skripsi ini membahas pengaruh karakteristik individu dokter dan petugas pengembali berkas rekam medis (pos perawatan) terhadap mutu berkas rekam medis pasien rawat inap di Rumah Sakit Haji Jakarta Tahun 2011. Tujuan penelitian ini adalah untuk mengetahui bagaiman Penelitian ini merupakan penelitian deskriptif kuantitatif dengan studi cross sectional. Berdasarkan hasil penelitian, diketahui bahwa mutu berkas rekam medis kategori baik jumlahnya lebih rendah dibandingkan yang kategori mutunya tidak baik. Sementara itu diketahui bahwa tidak ada perbedaan proporsi yang signifikan antara karakteristik individu dokter dan petugas terhadap mutu berkas rekam medis. Disarankan untuk melakukan pengujian terhadap variabel non karakterisitik individu yakni variabel organisasi dan psikologis yang secara teori efeknya langsung mempengaruhi kinerja.
The focus of this study is about the influence of the individual characteristics of physician and the officer who responsible to return medical record (post care officer) against quality of inpatient medical record document at Rumah Sakit Haji Jakarta 2011. The purpose of this study is to know how individual characteristics of physician and officer give an effect to the quality of medical record which are managed by them. This research is descriptive quantitative using cross sectional study. Based on the result, medical record which good quality is less quantity than not good quality. In Addition, there is not different proportion that significant between individual characteristic physicians and return medical record officer (post care) against the quality of inpatient medical record. The researcher suggest that need to do the next research againts non-individual characteristics variable such as organizational and psychological variable which are based on theory, that variables are have direct effect to influence the quality of work.
