Analisis faktor-faktor yang mempengaruhi penyelenggaraan kualitas pelayanan bank BNI kantor cabang UI Depok (Suatu studi tentang customer gap dan service provider gaps)
(Fakultas Ilmu Sosial dan Ilmu Politik Universitas Indonesia, 2001)
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| Collection Type : | UI - Skripsi Membership |
| Call Number : | S9266 |
| Study Program : | |
| Publishing : | [Place of publication not identified]: Fakultas Ilmu Sosial dan Ilmu Politik Universitas Indonesia, 2001 |
| Cataloguing Source | |
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| Physical Description | xv, 198 hlm.: ill.; 28 cm.+ lamp. |
| Concise Text | |
| Holding Institution | Universitas Indonesia |
| Location | Perpustakaan UI, Lantai 3 |
| Call Number | Barcode Number | Availability |
|---|---|---|
| S9266 | TERSEDIA |
| Review: |
| No review available for this collection: 20304622 |
