ABSTRAK
Penelitian ini membahas evaluasi pelaksanaan program Unit PelayananKebersihan (UPK) yang dilaksanakan oleh Coroporate Social Responsibility(CSR) PT. Indocement Tunggal Prakarsa, Tbk. (ITP) serta menjabarkan faktorfaktorpendukung dan penghambat pelaksanaan program tersebut. Yang dievaluasipada penelitian ini dimulai dari perencanaan program, proses pengambilansampah dari rumah tangga, proses pengolahan sampah menjadi Sorted MunipicalWaste (SMW) dan kompos, pengiriman SMW dan kompos ke ITP, pemeliharaanmesin crusher, screen dan kendaraan operasional serta proses monitoring danevaluasi.Dari hasil evaluasi didapatkan bahwa terdapat beberapa perbedaanpelaksanaan UPK dengan konsep penerapan CSR dan terdapat 4 faktorpenghambat dan 2 faktor pendukung pelaksanaan program.

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ABSTRACT
This research about evaluation processof implementation UPK Program was

implemented by Corporate Social Responsibility PT. Indocement Tunggal

Prakarsa, Tbk and explain restricting and supporting factors in program

implementation. This research evaluate planning program, collecting household

waste process, processing household waste to be Sorted Munipical Waste (SMW)

and compost, delivering SMW and compost process, crusher mechine, screen

mechine and vehicle maintanance process and monitoring and evaluation process.

The result, there are some of differencies betwen CSR concept and

implementation of UPK and also there are four restricting factors and two

supporting factors in program implementation.