Pencapaian tujuan layanan bimbingan dan konseling yang berkualitas memerlukan keterlibatan manusia dan sumber daya lain yang dikelola secara berkualitas dan efektif, menjadi latar belakang penelitian ini. Permasalahan penelitian berdasarkan fakta yakni administrasi bimbingan dan konseling sering terabaikan, kompetensi guru BK masih rendah, proporsi guru BK tidak seimbang dengan jumlah siswa mengakibatkan guru BK kesulitan mengatur tugasnya.
Penelitian ini bertujuan mengetahui pelaksanaan manajemen bimbingan dan konseling berjalan mengikuti dinamika tugas-tugas perkembangan siswa dan berupaya memfasilitasi kebutuhan peserta didik meliputi aspek personal, sosial, akademik dan karier. Pendekatan penelitian menggunakan metode kualitatif dengan teknik wawancara, observasi dan dokumentasi.
Hasil penelitian menunjukkan layanan bimbingan dan konseling di Taman Madya 1 Jakarta Pusat belum mampu melaksanakan semua komponen kebutuhan siswa. Hampir semua layanan hanya pada masalah yang muncul saja sehingga lebih pada pelaksanaan fungsi penyembuhan (kuratif ) saja.
Penelitian ini menyarankan kebijakan harus memperkuat bidang bimbingan dan konseling sampai pada tingkat sekolah. Administrator sekolah harus memberikan program bimbingan dan konseling di sekolah secara terjadwal serta anggaran program BK yang sesuai. Konselor harus melaksanakan tugas pokok secara sistematis.
The accomplishment of objective of qualified guidance and counseling service that requires effectively and well-managed human and other resources involvement becomes the relational of this study. Based on the real phenomenon, the problems of this study are: guidance administration and counseling is often overlooked, low competence of counselor, the proportion of counselor is not balanced by the number of students which resulted in counselor difficulty for organizing tasks. This study is aimed to know the implementation of management of guidance and counseling takes place following the dynamics of adolescent development tasks of students and seeks to facilitate the students?needs such as personal, social, academic aspects and career. The approach of this study uses qualitative method through interview technique, observation and documentary review. The result of this study indicates that guidance and counseling services in Taman Madya 1 Central Jakarta has not been able to implement all components of students? needs. Almost all services are conducted only in term of the arising problems, so the services tend to implement healing function (curative). The result of this study suggest that Educational Unit to provide proper policy in order to strengthen guidance and counseling sphere to school level. School administrators should provide well-organized guidance and counseling programs at schools and appropriate budget for the program itself. Counselors must perform basic tasks systematically.