Supervisi Kepala Ruang terhadap perawat pelaksana penting dalam meningkatkankualitas asuhan keperawatan yang mereka berikan, sehingga dapat meningkatkankepuasan pasien. Tujuan penelitian ini mengidentifikasi hubungan antara persepsiperawat terhadap penerapan supervisi kepala ruang dan kepuasan pasien ataspelayanan asuhan keperawatan yang diberikan perawat pelaksana. Desainpenelitian menggunakan deskriptif korelatif dengan menggunakan pendekatanCross Sectional. Teknik sampling dengan Purposive Sampling terhadap 94 pasiendan 94 perawat. Analisis statistik menggunakan Chi Square. Penelitianmendapatkan hasil bahwa supervisi berhubungan dengan kepuasan pasien(p=0,002;α=0,005;OR=4,762, CI=95%), sedangkan karakteristik pasien tidakberhubungan. Penelitian ini merekomendasikan untuk memperbaiki prosessupervisi dan perbaikan asuhan keperawatan oleh perawat pelaksana terutamakomunikasi, kecepatan tanggap, kepedulian dan pengetahuannya untuk menjawabpertanyaan pasien demi kepuasan pasien.

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Head nurse’s supervision is important to enhance the quality of nursing care they

provide, thereby increasing patients’ satisfaction. This study aimed to identify the

relationship between the implementation of head nurse’s supervision perceived by

nurse staff and patients’ satisfaction with nursing care. This study used descriptive

correlative design and cross-sectional approach. Purposive sampling technique

was utilized to involve 94 patients and 94 nurse staff. The patients and nurses

were given validated questionnaires to obtain data about satisfaction and

supervision implementation respectively. Statistical analysis using Chi Square

identified that supervision was associated with patients’ satisfaction (p = 0.002; α

= 0.005; OR = 4.762, CI = 95%), while patients’ characteristics has no

contribution to patients’ satisfaction.The study recommends to improve

supervision by head nurse and quality of nursing care. In order to enhance

patients’ satisfaction, aspects should be developed are communication,

responsiveness, concern and knowledge to answer patients' questions