UI - Tesis (Open) :: Kembali

UI - Tesis (Open) :: Kembali

Analisis pengambilan keputusan pemilihan kandidat pimpinan Rumah Sakit di lingkungan yayasan badan Rumah Sakit GKP tahun 2009 = Analysis on final decision to select the candidate for the Leader of the Hospital at Yayasan Badan Rumah Sakit (YBRS) GKP, 2009

Sri Susianingsih; Ede Surya Darmawan, supervisor; Jaslis Ilyas, examiner; Amal Chalik Sjaaf, examiner; Harry Arifin Kaiin, examiner (Universitas Indonesia, 2009)

 Abstrak

ABSTRAK
Era globalisasi menuntut rumah sakit untuk melakukan pelayanan prima.
Pelayanan prima terlaksana jika lingkungan rumah sakit tersebut mempunyai
budaya kerja tinggi. Setiap pimpinan rumah sakit bertanggung jawab dan
memainkan peranan penting dalam menciptakan lingkungan kerja dengan budaya
kerja tinggi. Pimpinan rumah sakit di lingkungan YBRS-GKP berakhir pada
bulan Maret 2009. Proses pencarian kandidat pimpinan rumah sakit dengan
metode rekrutmen dan seleksi, menghasilkan beberapa kandidat pimpinan rumah,
tetapi metoda untuk pengambilan keputusan kandidat terpilih belum ada,
sehingga analisis pengambilan keputusan pimpinan rumah sakit dilingkungan
YBRS-GKP menarik untuk diteliti. Tujuan penelitian untuk mengetahui metode
dan hasil dari rekrutmen, seleksi serta pengambilan keputusan kandidat pimpinan
rumah sakit. Penelitian ini merupakan penelitian operational research dengan
metode deskriptif analitik dan observasi-partisipatif. Penelitian ini menghasilkan
metode rekrutmen pimpinan rumah sakit melalui proses prospecting theory of
recruitment dan matching theory recruitmet. Dari sumber rekrutmen internal
dan ekternal dihasilkan 21 dan 2 kandidat. Dari saluran rekrutmen job offer dan
job posting dihasilkan 10 dan 13 kandidat. Metode seleksi melalui sistem
compensatoy-approach dan sistem succesive hurdle. Pengambilan keputusan
mempertimbangkan hasil seleksi berdasarkan ranking penilaian presentasi
manajer, asessor. Hasil assesment center dipakai jika sesuai dengan kebutuhan.
Wawancara sebagai bagian dari proses seleksi hanya dilakukan terhadap calon
kandidat terpilih. Test kesehatan tidak dilaksanakan. Dasar pengambilan
keputusan yang ada dalam penelitian ini adalah : rasional, intuisi, pengalaman,
wewenang, fakta dan model pengambilan keputusan yang ada adalah formalisasi.
Pada penilaian presentasi teknik pengambilan keputusan yang dipakai adalah
nominal group technique. Teknik ini menghasilkan nilai kandidat terbaik tanpa
menimbulkan konflik, tetapi teknik ini tidak dilakukan pada proses pengambilan
keputusan akhir. sehingga pada pengambilan keputusan akhir timbul konflik
dalam pengambilan keputusan karena adanya perbedaan pendapat. Hasil
penelitian menyarankan sebaiknya dalam keadaan konflik maka tehnik
pengambilan keputusan yang dipakai sebaiknya menggunakan Metoda Delphi.
Seluruh hasil seleksi disarankan untuk diarsipkan sebagai bahan pertimbangan
evaluasi penilaian kinerja.

ABSTRACT
At this globalization era, a hospital should give their services excellently. An excellent
service will be made as the hospital having a high working ethos. The hospital leader, in
this case, is the one who take the responsibility and play an important role in managing
and maintaining the working environment with its high working ethos. The leadership of
the hospital at the YBRS-GKP is ended in March 2009 and a new leader supposes to be
recruited. The candidate selection processes is using a recruit and select method, and has
producing several candidates. However, there is still no method on making final decision
for choosing the best hospital leader, a situation that interesting to analyze. Therefore,
this study has a purpose in exploring the method on recruitment, selection, and decision
making on choosing the candidate for the hospital leader of YBRS-GKP. The study is an
operational research using a descriptive and participation-observational approach. The
study produces a recruitment method through a process of prospecting theory of
recruitment and matching theory recruitment. From the internal and external sources
there are 21 and 2 candidates. From the channel of job offering and job posting, there are
10 and 13 candidates. The selection is using the compensatory-approach system and the
successive hurdle system. Decision is made by considering the result of the selection
based on the rank of presentation judgment from the managers and from assessors. The
result from the assessment center is used if it reaches the criteria needed. An interview
as a part of the selection process will be carried out toward candidate chosen, and there
is no health examination to the candidates. The decision is made though, in this study,
based on rationality, intuition, experience, authority, facts and decision making model of
formalize. The judgment of presentation of decision making technique is using the
nominal group technique. This technique is yielding the best candidate score without
any conflict when it comes to decision. But, this technique is not proceeding in the
process of final decision. Therefore, conflicts are emerging as there are some different
opinions at the final decision. The study suggest that in order to prevent the conflict at
the process, a decision technique would be better to use Delphi method, and all selection
process is should be recorded as a consideration substance to evaluate the working
performance.

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 Metadata

No. Panggil : T41348
Entri utama-Nama orang :
Entri tambahan-Nama orang :
Entri tambahan-Nama badan :
Subjek :
Penerbitan : [Place of publication not identified]: Universitas Indonesia, 2009
Program Studi :
Sumber Pengatalogan :
Tipe Konten : text
Tipe Media : unmediated ; computer
Tipe Carrier : volume ; online resource
Deskripsi Fisik : xiv, 99 pages : illustration ; 28 cm + appendix
Catatan Bibliografi : pages 98-99
Lembaga Pemilik : Universitas Indonesia
Lokasi : Perpustakaan UI, Lantai 3
  • Ketersediaan
  • Ulasan
No. Panggil No. Barkod Ketersediaan
T41348 TERSEDIA
Ulasan:
Tidak ada ulasan pada koleksi ini: 20377446