ABSTRAK Penelitian ini bertujuan untuk mengetahui penilaian masyarakat terhadap program
community development dengan reputasi perusahaan. Pelaku bisnis atau
perusahaan saat ini tidak hanya mencari keuntungan guna menjadi yang terdepan.
Saat ini perusahaan juga fokus menerapkan program community development
yang merupakan salah satu strategi perusahaan demi membantu meningkatkan
reputasi perusahaan. Melalui community development, perusahaan dituntut untuk
menunjukkan kepeduliannya terhadap lingkungan sekitar perusahaan. Selain itu,
dengan adanya community delopment diharapkan dapat membantu pemerintah
dalam mengatasi permasalahan kesejahteraan sosial. Penelitian ini menggunakan
metode kualitatif dan didukung dengan kuantitatif deskriptif, untuk melihat
penilaian masyarakat terhadap program community development dalam
membangun reputasi perusahaan, dengan studi kasus pada perusahaan yang
bergerak di bidang infrastruktur yaitu General Electric (GE) yang melaksanakan
program community development pada pengembangan kegiatan Job Shadow bagi
siswa Sekolah Menengah Atas di Yogyakarta. Reputasi dapat dipandang dari teori
reputasi yang dikemukakan oleh Fombrum yang menjelaskan empat sisi reputasi
korporat yang perlu ditangani, yaitu credibility, trustworthiness, reliability dan
responsibility. Hasil penelitian menunjukkan adanya penilaian yang positif dan
keandalan dalam mengemas suatu kegiatan sehingga dapat membantu
membangun reputasi perusahaan.
ABSTRAK This study was aimed to determine community assessment of a Community
Development program towards a company's reputation. Gaining profits is not the
only strategy for businessmen and companies to become leaders these
days.Companies are also currently focusing on implementing the Community
Development program as one of companies' strategies to help improve their
reputations. Through the Community Development program, companies are
expected to express their concerns towards their surroundings. In addition, the
presence of the Community Development program is expected to assist the
government in addressing social welfare issues. A qualitative method supported
by quantitative method to observe the effect of the Community Development
program impact in building a company's reputation. The case study was on
General Electric (GE), a company engaged in infrastructures. General Electric
implemented the Community Development program to the Job Shadow
development event for high school students in Yogyakarta. A reputation can be
seen from the theory proposed by Fombrum explaining the four sides of a
corporate reputation needed to be addressed, such as credibility, trustworthiness,
reliability and responsibility. The study results showed a positive assessment in
presenting program in order to help build the company's reputation