[ABSTRAK
Penelitian ini bertujuan untuk mengevaluasi pelaksanaan Contractor safetymanagement system (CSMS) online yang sudah digunakan oleh PT. XYZ padakurun waktu 2013?2014. CSMS online merupakan suatu sistem berbasis webyang digunakan dalam pelaksanaan CSMS di PT. XYZ untuk menggantikansistem manual yang diterapkan sebelumnya. Penelitian dilakukan denganmenggunakan metode deskriptif kualitatif. Pengambilan data dilakukan denganmetode wawancara kepada pengguna. Hasil penelitian menunjukkan bahwapenggunaan CSMS online dirasakan belum optimal baik bagi perusahaan maupunbagi pengguna sistem, masih ditemukan kendala dan hambatan pada penggunadan sistem yang digunakan. Perbaikan dalam implementasi CSMS online perludilakukan. Perbaikan terutama pada kebijakan, komunikasi yang lebihmenyeluruh, peningkatan kesadaran pengguna sistem, pengembangan aplikasiCSMS online, serta perbaikan dari sisi sistem online yang digunakan. Sehinggadiharapkan penggunaan CSMS online dapat optimal dan memberikan manfaatbagi perusahaan dan pengguna sistem.

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ABSTRACT
This Study aimed to evaluate the Contractor Safety Management System (CSMS)Online that has been used by PT. XYZ in the period of 2013 ? 2014. CSMS onlineis a web-based system that is use in the CSMS implementation in PT. XYZ toreplace the manual system previously applied. The research was carried out byusing descriptive qualitative method. Data collection was conducted usinginterviews to the user. The result showed that the use of CSMS online is notoptimal for both companies and user, there are still obstacles and barriers to theuser and the system being used. Improvements in the implementation of CSMSonline is necessary. Especially in the policy, thorough communication, userawareness, CSMS online aplication development, and improvement of the systembeing used. Therefor the expection of using CSMS online can be optimal andprovide benefits for companies and user of the system;This Study aimed to evaluate the Contractor Safety Management System (CSMS)Online that has been used by PT. XYZ in the period of 2013 – 2014. CSMS onlineis a web-based system that is use in the CSMS implementation in PT. XYZ toreplace the manual system previously applied. The research was carried out byusing descriptive qualitative method. Data collection was conducted usinginterviews to the user. The result showed that the use of CSMS online is notoptimal for both companies and user, there are still obstacles and barriers to theuser and the system being used. Improvements in the implementation of CSMSonline is necessary. Especially in the policy, thorough communication, userawareness, CSMS online aplication development, and improvement of the systembeing used. Therefor the expection of using CSMS online can be optimal andprovide benefits for companies and user of the system, This Study aimed to evaluate the Contractor Safety Management System (CSMS)Online that has been used by PT. XYZ in the period of 2013 – 2014. CSMS onlineis a web-based system that is use in the CSMS implementation in PT. XYZ toreplace the manual system previously applied. The research was carried out byusing descriptive qualitative method. Data collection was conducted usinginterviews to the user. The result showed that the use of CSMS online is notoptimal for both companies and user, there are still obstacles and barriers to theuser and the system being used. Improvements in the implementation of CSMSonline is necessary. Especially in the policy, thorough communication, userawareness, CSMS online aplication development, and improvement of the systembeing used. Therefor the expection of using CSMS online can be optimal andprovide benefits for companies and user of the system]