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ABSTRAKKepuasan kerja karyawan dipengaruhi oleh persepsi mengenai keadilan yang
mereka terima dari organisasi. Keadilan Organisasi terdiri dari tiga dimensi utama
yakni keadilan distributif, keadilan prosedural, dan keadilan interaksional. Tesis
ini berupaya untuk mengetahui hubungan antara dimensi-dimensi dari keadilan
interaksional, yaitu persepsi keadilan interpersonal dan keadilan informasional
dengan kepuasan kerja karyawan. Partisipan dalam penelitian ini adalah Teknisi
Construction pada perusahaan yang bergerak di bidang solusi ketenagalistrikan.
Kuesioner persepsi keadilan yang dipergunakan dalam penelitian ini diadaptasi
dari Niehoff & Moorman (1993). Berdasarkan hasil uji reliabilitas diperoleh nilai
α = 0.80 dan 0.85 pada kedua dimensinya. Sedangkan kepuasan kerja diukur
melalui kuesioner yang telah diadaptasi dari Al-Zu'bi (2010) dengan nilai α =
0.90. Berdasarkan uji korelasi Kendall?s Tau, diperoleh bahwa persepsi keadilan
interpersonal maupun keadilan informasional berhubungan secara signifikan
dengan kepuasan kerja karyawan (τ = 0,445 , p < 0.05; τ = 0,623, p < 0.01).
Ditemukan pula bahwa keadilan informasional memiliki hubungan yang lebih
signifikan dengan kepuasan kerja. Berdasarkan hal tersebut, dilakukan sebuah
intervensi berupa kegiatan Community of Practice (CoP) untuk meningkatkan
persepsi keadilan informasional dengan harapan turut meningkatkan kepuasan
kerja. Melalui uji Wilcoxon signed rank test diperoleh hasil bahwa terdapat
peningkatan keadilan informasional maupun kepuasan kerja yang signifikan pada
Teknisi Construction setelah diberikan intervensi CoP (Z = -2.032, p < 0,05; Z =
-2.032, p < 0,05).
ABSTRACTEmployee job satisfaction is influenced by fairness perception about the
organization. Organizational justice consist of three dimensions: distributive
justice, procedural justice, and interactional justice. This thesis attempts to
determine the relationship between dimensions of interactional justice:
interpersonal justice and informational justice with employee job satisfaction.
Participants of this study are Construction Technicians at an electric solution
provider company. The interactional justice perception questionnaire in this study
adapted from Niehoff & Moorman (1993). Based on reliability analysis, the
instrument has α = 0.80 and 0.85 in the two dimensions. Meanwhile, job
satisfaction is measured by questionnaire adapted from Al-Zu'bi (2010) that has α
= 0.90. Kendall's Tau test result reveals that interpersonal justice and
informational justice perception is significantly correlated with job satisfaction (τ
= 0,445 , p < 0.05; τ = 0,623, p < 0.01). It was also found that informational
justice has more significant correlation with job satisfaction. Based on that result,
an intervention conducted in the form of Community of Practice (CoP) activity to
improve informational justice perception and job satisfaction. Through the
Wilcoxon signed rank test, it is found a significant increase of informational
justice perception and job satisfaction after CoP held to the Construction
Technicians (Z = -2.032, p < 0,05; Z = -2.032, p < 0,05).;Employee job satisfaction is influenced by fairness perception about the
organization. Organizational justice consist of three dimensions: distributive
justice, procedural justice, and interactional justice. This thesis attempts to
determine the relationship between dimensions of interactional justice:
interpersonal justice and informational justice with employee job satisfaction.
Participants of this study are Construction Technicians at an electric solution
provider company. The interactional justice perception questionnaire in this study
adapted from Niehoff & Moorman (1993). Based on reliability analysis, the
instrument has α = 0.80 and 0.85 in the two dimensions. Meanwhile, job
satisfaction is measured by questionnaire adapted from Al-Zu'bi (2010) that has α
= 0.90. Kendall's Tau test result reveals that interpersonal justice and
informational justice perception is significantly correlated with job satisfaction (τ
= 0,445 , p < 0.05; τ = 0,623, p < 0.01). It was also found that informational
justice has more significant correlation with job satisfaction. Based on that result,
an intervention conducted in the form of Community of Practice (CoP) activity to
improve informational justice perception and job satisfaction. Through the
Wilcoxon signed rank test, it is found a significant increase of informational
justice perception and job satisfaction after CoP held to the Construction
Technicians (Z = -2.032, p < 0,05; Z = -2.032, p < 0,05)., Employee job satisfaction is influenced by fairness perception about the
organization. Organizational justice consist of three dimensions: distributive
justice, procedural justice, and interactional justice. This thesis attempts to
determine the relationship between dimensions of interactional justice:
interpersonal justice and informational justice with employee job satisfaction.
Participants of this study are Construction Technicians at an electric solution
provider company. The interactional justice perception questionnaire in this study
adapted from Niehoff & Moorman (1993). Based on reliability analysis, the
instrument has α = 0.80 and 0.85 in the two dimensions. Meanwhile, job
satisfaction is measured by questionnaire adapted from Al-Zu'bi (2010) that has α
= 0.90. Kendall's Tau test result reveals that interpersonal justice and
informational justice perception is significantly correlated with job satisfaction (τ
= 0,445 , p < 0.05; τ = 0,623, p < 0.01). It was also found that informational
justice has more significant correlation with job satisfaction. Based on that result,
an intervention conducted in the form of Community of Practice (CoP) activity to
improve informational justice perception and job satisfaction. Through the
Wilcoxon signed rank test, it is found a significant increase of informational
justice perception and job satisfaction after CoP held to the Construction
Technicians (Z = -2.032, p < 0,05; Z = -2.032, p < 0,05).]