UI - Tesis Membership :: Kembali

UI - Tesis Membership :: Kembali

Reaktivasi program coaching untuk meningkatkan kualitas hubungan atasan bawahan dan kepuasan terhadap atasan pada karyawan kantor pusat PT. ABC = Coaching program reactivation to improve employee s supervisor subordinate relationship quality and supervision satisfaction in head office of PT. ABC

Adhika Hariawan; Joni P. Soebandono, supervisor; Mochamad Enoch Markum, examiner; Dewi Sawitri, examiner (Fakultas Psikologi Universitas Indonesia, 2014)

 Abstrak

[ABSTRAK
Tujuan dari penelitian ini adalah untuk menentukan penyebab utama masalah
rendahnya kepuasan terhadap atasan pada karyawan Kantor Pusat PT. ABC dan
mendesain sebuah rancangan intervensi untuk mengatasi permasalahan tersebut.
Penelitian ini menggunakan pendekatan kuantitatif dan kualitatif dengan jumlah
responden 79 orang. Hasil penelitian menunjukkan bahwa faktor penyebab yang
secara signifikan paling mempengaruhi kepuasan karyawan Kantor Pusat PT.
ABC terhadap atasannya adalah kualitas hubungan atasan-bawahan, yang secara
spesifik berasal dari faktor kontribusi atasan dalam mendukung kinerja bawahan.
Oleh sebab itu, maka intervensi yang dilaksanakan untuk mengatasi
permasalahan akan difokuskan pada bagaimana meningkatkan kontribusi atasan
terhadap pencapaian kinerja bawahan, yaitu melalui reaktivasi program coaching
yang akan dilakukan dengan menggunakan pendekatan komunikasi suportif.

ABSTRACT
The purpose of this study is to determine the cause of employee?s supervision
satisfaction problem in PT. ABC Head Office and design an intervention program
to overcome the problem. This study used quantitative and qualitative approach
with 79 employees as its respondents. Results show that supervisor-subordinate
relationship quality had most significant influence to supervision satisfaction,
specificaly from the supervisor?s contribution to support the subordinate
performance and goal. Therefore, the intervention is focused on how to improve
the contribution of supervisor in supporting their subordinate performance by
reactivate the coaching program with a supportive communication approach.;The purpose of this study is to determine the cause of employee’s supervision
satisfaction problem in PT. ABC Head Office and design an intervention program
to overcome the problem. This study used quantitative and qualitative approach
with 79 employees as its respondents. Results show that supervisor-subordinate
relationship quality had most significant influence to supervision satisfaction,
specificaly from the supervisor’s contribution to support the subordinate
performance and goal. Therefore, the intervention is focused on how to improve
the contribution of supervisor in supporting their subordinate performance by
reactivate the coaching program with a supportive communication approach., The purpose of this study is to determine the cause of employee’s supervision
satisfaction problem in PT. ABC Head Office and design an intervention program
to overcome the problem. This study used quantitative and qualitative approach
with 79 employees as its respondents. Results show that supervisor-subordinate
relationship quality had most significant influence to supervision satisfaction,
specificaly from the supervisor’s contribution to support the subordinate
performance and goal. Therefore, the intervention is focused on how to improve
the contribution of supervisor in supporting their subordinate performance by
reactivate the coaching program with a supportive communication approach.]

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 Metadata

Jenis Koleksi : UI - Tesis Membership
No. Panggil : T41523
Entri utama-Nama orang :
Entri tambahan-Nama orang :
Entri tambahan-Nama badan :
Program Studi :
Subjek :
Penerbitan : Depok: Fakultas Psikologi Universitas Indonesia, 2014
Bahasa : ind
Sumber Pengatalogan : LibUI ind rda
Tipe Konten : text
Tipe Media : unmediated ; computer
Tipe Carrier : volume ; online resource
Deskripsi Fisik : xv, 135 pages : illustration ; 28 cm + appendix
Naskah Ringkas :
Lembaga Pemilik : Universitas Indonesia
Lokasi : Perpustakaan UI, Lantai 3
  • Ketersediaan
  • Ulasan
  • Sampul
No. Panggil No. Barkod Ketersediaan
T41523 15-17-839865606 TERSEDIA
Ulasan:
Tidak ada ulasan pada koleksi ini: 20389418
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