[
ABSTRAKPerkembangan teknologi informasi memberikan dampak meningkatnya
pemanfaatan teknologi informasi di dalam melakukan operasional bisnis.Peneliti
melakukan penilaian tingkat kapabilitas terhadap seluruh proses yang ada di PT
AMS menurut kerangka kerja COBIT 5. Berdasarkan hasil pengukuran tingkat
kapabilitas, PT AMS berada pada tingkat 1 (Performed) yang berarti bahwa
proses teknologi informasi pada PT AMS sudah berjalan dan mencapai tujuan
yang diinginkan namun PT AMS belum memiliki proses yang standar dan
dokumentasi yang disyaratkan. Hasil yang didapatkan apabila dilihat per proses
bervariasi dari proses yang sudah berada pada tingkat 4 (Predicted) sampai
dengan proses yang belum dilakukan sama sekali oleh PT AMS (Non-existent).
Agar tingkat kapabilitasnya dapat meningkat PT AMS perlu melakukan perbaikan
dengan memfokuskan diri pada inisiasi untuk proses yang belum ada dan
memperbaiki dokumentasi serta prosedur untuk proses yang sudah berjalan.
ABSTRACTInformation technology developments have an impact with the increasing use of
information technology in the conduct of business. Researchers assessed the
process capability level of the whole process in PT AMS according to COBIT 5
framework. Based on the measurement of process capability level, PT AMS is at
level 1 ( Performed ) which means that the process of information technology at
PT AMS is already running and achieve the desired goal but PT AMS yet have
standards and documentation process required. The results obtained when seen
per process varies from processes that are already on level 4 (Predicted) until the
process has not been done at all by PT AMS (non - existent). In order to increase
the process capability level PT AMS needs to make improvements by focusing on
the initiation of a process that does not exist and improve the documentation and
procedures for processes that are already running.;Information technology developments have an impact with the increasing use of
information technology in the conduct of business. Researchers assessed the
process capability level of the whole process in PT AMS according to COBIT 5
framework. Based on the measurement of process capability level, PT AMS is at
level 1 ( Performed ) which means that the process of information technology at
PT AMS is already running and achieve the desired goal but PT AMS yet have
standards and documentation process required. The results obtained when seen
per process varies from processes that are already on level 4 (Predicted) until the
process has not been done at all by PT AMS (non - existent). In order to increase
the process capability level PT AMS needs to make improvements by focusing on
the initiation of a process that does not exist and improve the documentation and
procedures for processes that are already running.;Information technology developments have an impact with the increasing use of
information technology in the conduct of business. Researchers assessed the
process capability level of the whole process in PT AMS according to COBIT 5
framework. Based on the measurement of process capability level, PT AMS is at
level 1 ( Performed ) which means that the process of information technology at
PT AMS is already running and achieve the desired goal but PT AMS yet have
standards and documentation process required. The results obtained when seen
per process varies from processes that are already on level 4 (Predicted) until the
process has not been done at all by PT AMS (non - existent). In order to increase
the process capability level PT AMS needs to make improvements by focusing on
the initiation of a process that does not exist and improve the documentation and
procedures for processes that are already running.;Information technology developments have an impact with the increasing use of
information technology in the conduct of business. Researchers assessed the
process capability level of the whole process in PT AMS according to COBIT 5
framework. Based on the measurement of process capability level, PT AMS is at
level 1 ( Performed ) which means that the process of information technology at
PT AMS is already running and achieve the desired goal but PT AMS yet have
standards and documentation process required. The results obtained when seen
per process varies from processes that are already on level 4 (Predicted) until the
process has not been done at all by PT AMS (non - existent). In order to increase
the process capability level PT AMS needs to make improvements by focusing on
the initiation of a process that does not exist and improve the documentation and
procedures for processes that are already running., Information technology developments have an impact with the increasing use of
information technology in the conduct of business. Researchers assessed the
process capability level of the whole process in PT AMS according to COBIT 5
framework. Based on the measurement of process capability level, PT AMS is at
level 1 ( Performed ) which means that the process of information technology at
PT AMS is already running and achieve the desired goal but PT AMS yet have
standards and documentation process required. The results obtained when seen
per process varies from processes that are already on level 4 (Predicted) until the
process has not been done at all by PT AMS (non - existent). In order to increase
the process capability level PT AMS needs to make improvements by focusing on
the initiation of a process that does not exist and improve the documentation and
procedures for processes that are already running.]
T-Lucky Wibisono.pdf :: Unduh