ABSTRAKRumah sakit merupakan organisasi pelayanan jasa yang mempunyai kespesifikan dalam
hal sumber daya manusia. Salah satu strategi untuk meningkatkan kualitas sumber daya
manusia adalah melalui mekanisme penilaian kinerja. Di RSUP Sanglah Denpasar belum
pernah dilakukan analisis mengenai sistem penilaian kinerja staf medik sehingga belum
diketahui bagaimana penilaian kinerja staf medik yang efektif. Tujuan penelitian ini
adalah untuk menganalisa sistem penilaian kinerja staf medik di RSUP Sanglah
Denpasar. Penelitian ini merupakan penelitian deskriptif kualitatif, dengan melakukan
wawancara dan penelusuran dokumen. Analisa data dengan content analysis. Hasil
penelitian menunjukkan bahwa penilaian kinerja staf medik berdasarkan enam kriteria
penilaian belum berjalan dengan baik. Pedoman, instrument, indikator, serta kebijakan
penilaian perlu direvisi dan disempurnakan. Perlu dibentuk tim khusus untuk melakukan
penilaian kinerja staf medik di rumah sakit.
ABSTRACTHospital services is an organization that has specificity in terms of human resources. One
strategy to improve human resources quality is through performance appraisal
mechanisms. In Sanglah Hospital had not done an analysis of the performance appraisal
system of the medical staff. It is not known how the medical staff performance
assessment system are effective. The aim of this study was to describe the performance
appraisal system of the medical staff at Sanglah Hospital in Denpasar. This research was
a qualitative descriptive study, by conducting interviews and document review. Data
analysis with content analysis. The results showed that the medical staff performance
appraisal system based on six criterias have not been going well. Guidelines, instruments,
indicators, and assessment policy needs to be revised and refined. Need to set up a special
team to conduct performance appraiser in the hospital medical staff.