[Praktek Kerja Profesi Apoteker (PKPA) di Apotek Safa bertujuan untuk
memahami peranan apoteker pengelola apotek di dalam kegiatan pelayanan
kefarmasian di apotek. Tugas khusus yang diberikan berjudul Survei Tingkat
Kepuasan Konsumen Terhadap Kualitas Pelayanan Kefarmasian di Apotek Safa
dengan tujuan mengetahui tingkat kepuasan konsumen dengan membandingkan
nilai harapan dan persepsi konsumen serta mengetahui aspek yang harus
dikembangkan sebagai bahan evaluasi kualitas pelayanan kefarmasian di Apotek
Safa., Apotechary Profession Internship in Apotek Safa has purpose to understand role of
Apotechary roles of pharmaceutical care in Apotek Safa. The title of special
assignment is Survey The Satisfaction Level of Consumers Against The Quality of
Pharmaceutical Care in Apotek Safa. It has purpose to know the level of
consumers satisfaction by compare perception and expectation value, including
know the aspect that are needed to be developed as the evaluation of
pharmaceutical care in Apotek Safa.]