eBooks :: Kembali

eBooks :: Kembali

Inside a secret software laboratory: an ethnographic study of a global software package producer

Christine Grimm ([Springer, ], 2012)

 Abstrak

[Christine Grimm presents a first-hand account of a social researcher who entered the software laboratory of one of the biggest ERP providers. Presenting an in-depth ethnography on how people act within such labs. she reveals the highly unexpected social character of programming and shows how the vendor reorganizes himself to find new ways to respond to the expectations of the market. Furthermore, the author highlights the informal practices when an ERP system, as a defective or incomplete product, re-enters the supplier’s labs. The book provides a window into what happens if bugs are dug up and emotions on both the supplier and customer sides are running high., Christine Grimm presents a first-hand account of a social researcher who entered the software laboratory of one of the biggest ERP providers. Presenting an in-depth ethnography on how people act within such labs. she reveals the highly unexpected social character of programming and shows how the vendor reorganizes himself to find new ways to respond to the expectations of the market. Furthermore, the author highlights the informal practices when an ERP system, as a defective or incomplete product, re-enters the supplier’s labs. The book provides a window into what happens if bugs are dug up and emotions on both the supplier and customer sides are running high.]

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Jenis Koleksi: eBooks
No. Panggil : e20397078
Entri utama-Nama orang :
Subjek :
Penerbitan : Wiesbaden: [Springer, ], 2012
Sumber Pengatalogan LibUI eng rda
Tipe Konten text
Tipe Media computer
Tipe Carrier online resource
Deskripsi Fisik xviii, 289 pages : illustration
Tautan http://link.springer.com/book/10.1007%2F978-3-8349-7176-0
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