Criteria and Measures of Customer satisfactions: SERVPREF, SERVQUAL, Customer Satisfaction, Service Quality, Total's model / Hadi Behzion, Mostafa Baghishani
Hadi Behzion;
Baghishani, Mostafa
(Lambert Academic Pub, 2014)
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| Jenis Koleksi : | Buku Teks SO |
| No. Panggil : | 658.812 BEH c (1);658.812 BEH c (2) |
| Entri utama-Nama orang : | |
| Entri tambahan-Nama orang : | |
| Subjek : | |
| Penerbitan : | Deutschland: Lambert Academic Pub, 2014 |
| Sumber Pengatalogan : | LibUI eng rda |
| ISBN : | [9783659517563;9783659517563] |
| Tipe Konten : | text |
| Tipe Media : | unmediated |
| Tipe Carrier : | volume |
| Edisi : | [;, ] |
| Deskripsi Fisik : | 75 pages ; 23 cm |
| Catatan Bibliografi : | |
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| Catatan Versi Asli : | |
| Lembaga Pemilik : | Universitas Indonesia |
| Lokasi : | Perpustakaan UI, lantai 2. |
| No. Panggil | No. Barkod | Ketersediaan |
|---|---|---|
| 658.812 BEH c (1);658.812 BEH c (2) | 01-15-02443 | TERSEDIA |
| 658.812 BEH c (1);658.812 BEH c (2) | 01-15-02444 | TERSEDIA |
| Ulasan: |
| Tidak ada ulasan pada koleksi ini: 20397984 |
