Criteria and Measures of Customer satisfactions: SERVPREF, SERVQUAL, Customer Satisfaction, Service Quality, Total's model / Hadi Behzion, Mostafa Baghishani
Hadi Behzion;
Baghishani, Mostafa
(Lambert Academic Pub, 2014)
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| Jenis Koleksi : | Buku Teks |
| No. Panggil : | 658.812 BEH c (1) |
| Entri utama-Nama orang : | |
| Entri tambahan-Nama orang : | |
| Subjek : | |
| Penerbitan : | Deutschland: Lambert Academic Pub, 2014 |
| Sumber Pengatalogan: | LibUI eng rda |
| ISBN: | [9783659517563] |
| Tipe Konten: | [text ] |
| Tipe Media: | [unmediated ] |
| Tipe Carrier: | [volume ] |
| Edisi: | [] |
| Catatan Seri: | |
| Catatan Umum: | |
| Catatan Versi Asli: | |
| Deskripsi Fisik: | 75 pages ; 23 cm |
| Lembaga Pemilik: | Universitas Indonesia |
| Lokasi: | Perpustakaan UI, lantai 2. |
| No. Panggil | No. Barkod | Ketersediaan |
|---|---|---|
| 658.812 BEH c (1) | 01-15-02443 | TERSEDIA |
| 658.812 BEH c (1) | 01-15-02444 | TERSEDIA |
| Ulasan: |
| Tidak ada ulasan pada koleksi ini: 20397984 |
