UI - Tesis Membership :: Kembali

UI - Tesis Membership :: Kembali

Reaksi karyawan terhadap perubahan sistem kerja organisasi akibat penerapan ISO 9001:2008 (studi kasus kantor hukum x) = Employee reaction toward change on organizational working system as an effect of implementing ISO 9001:2008 (case study on law firm x)

Widya Sari; Yanki Hartijasti, supervisor; Aryana Satya, examiner; Mohammad Mustaqim, examiner (Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2014)

 Abstrak

[ABSTRAK
Tesis ini membahas tentang reaksi karyawan terhadap adanya perubahan sistem kerja organisasi akibat penerapan ISO 9001:2008 pada Kantor Hukum X sesuai dengan konteks dan kondisi yang terjadi pada organisasi. Penelitian ini menggunakan metode penelitian kualitatif dengan pendekatan studi kasus, yang melibatkan 10 (sepuluh) informan karyawan dari Kantor Hukum X. Penelitian ini menemukan bahwa alasan utama bagi sebagian karyawan yang melakukan resistensi terhadap perubahan organisasi adalah tingginya beban pekerjaan yang mereka rasakan. Selain itu kurangnya sosialisasi terkait dengan perubahan yang terjadi juga berperan dalam keengganan karyawan untuk berpartisipasi dalam perubahan. Untuk itu diperlukan dukungan, tanggung jawab, dan komitmen dari organisasi dalam menginisiasikan perubahan, terutama komunikasi yang jelas kepada seluruh karyawan.

ABSTRACT
This thesis discusses on employee reaction toward change on organizational working system as an effect of implementing ISO 9001:2008 in Law Firm X based on its current context and condition. This research employs qualitative research method using a case study approach, which involves 10 (ten) employees of Law firm X as informants. This research shows that the main reason for most of the employees who resist the organizational change is due to the high work load against them. Further, lack of socialization on relevant change has also affected the employees? reluctance to participate on change. Therefore, support, responsibilities, and commitment from the organization are required when initiating change, especially clear communication towards all employees.;This thesis discusses on employee reaction toward change on organizational working system as an effect of implementing ISO 9001:2008 in Law Firm X based on its current context and condition. This research employs qualitative research method using a case study approach, which involves 10 (ten) employees of Law firm X as informants. This research shows that the main reason for most of the employees who resist the organizational change is due to the high work load against them. Further, lack of socialization on relevant change has also affected the employees’ reluctance to participate on change. Therefore, support, responsibilities, and commitment from the organization are required when initiating change, especially clear communication towards all employees., This thesis discusses on employee reaction toward change on organizational working system as an effect of implementing ISO 9001:2008 in Law Firm X based on its current context and condition. This research employs qualitative research method using a case study approach, which involves 10 (ten) employees of Law firm X as informants. This research shows that the main reason for most of the employees who resist the organizational change is due to the high work load against them. Further, lack of socialization on relevant change has also affected the employees’ reluctance to participate on change. Therefore, support, responsibilities, and commitment from the organization are required when initiating change, especially clear communication towards all employees.]

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Jenis Koleksi : UI - Tesis Membership
No. Panggil : T-Pdf
Entri utama-Nama orang :
Entri tambahan-Nama orang :
Entri tambahan-Nama badan :
Program Studi :
Subjek :
Penerbitan : Jakarta: Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2014
Bahasa : ind
Sumber Pengatalogan : LibUI ind rda
Tipe Konten : text
Tipe Media : computer
Tipe Carrier : online resource
Deskripsi Fisik : xiii, 76 pages : illustration ; 28 cm + appendix
Naskah Ringkas :
Lembaga Pemilik : Universitas Indonesia
Lokasi : Perpustakaan UI
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No. Panggil No. Barkod Ketersediaan
T-Pdf 15-18-060373031 TERSEDIA
Ulasan:
Tidak ada ulasan pada koleksi ini: 20404295
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