[Penelitian ini bertujuan untuk menganalisis proses implementasi sistem informasirumah sakit terpadu yang pertama di Indonesia. Penelitian ini menggunakanpenedekatan studi kasus melalui observasi dan wawancara pihak-pihak yang terkaitdengan proses implementasi sistem informasi rumah sakit ini. Observasi danwawancara dilakukan di sebuah rumah sakit swasta di Jakarta Selatan. Hasilpenelitian menunjukkan adanya peningkatan produktivitas pelayanan khususnyadalam hal medis dan mempermudah prosedur yang sudah berlaku sebelumnya.;This research aims to analyze the first integrated hospital information systemimplementation in Indonesia. This research using case study approach withobservation and interview with related parties in the hospital information systemimplementation process. The observation and interview was conducted in a privatehospital in South Jakarta. The result shows that there is increase in serviceproductivity, especially in medical operation. Also facilitating the current procedurethat is conducted in the hospital, This research aims to analyze the first integrated hospital information systemimplementation in Indonesia. This research using case study approach withobservation and interview with related parties in the hospital information systemimplementation process. The observation and interview was conducted in a privatehospital in South Jakarta. The result shows that there is increase in serviceproductivity, especially in medical operation. Also facilitating the current procedurethat is conducted in the hospital]