UI - Tesis Membership :: Kembali

UI - Tesis Membership :: Kembali

Meningkatkan efektivitas tim melalui team communication training = Improving team effectiveness through team communication training

Dania Fatmawati Putri; Salendu, Alice, supervisor; Endang Parahyanti, supervisor (Fakultas Psikologi Universitas Indonesia, 2015)

 Abstrak

[Penelitian ini bertujuan untuk mengetahui adanya pengaruh komunikasi
interpersonal terhadap efektivitas tim pada karyawan di unit Corporate Human Resources (CHR) PT KLM. Berdasarkan hasil identifikasi masalah, diketahui bahwa komunikasi interpersonal antar anggota tim pada unit CHR masih belum efektif, dimana hal ini menjadi salah satu faktor yang membuat efektivitas tim belum dapat tercapai. Asumsi tersebut selanjutnya dibuktikan dengan mengukur pengaruh dari komunikasi interpersonal terhadap efektivitas tim, dengan menggunakan Parker’s Team Development Survey (Parker, 2008) dan Interpersonal Communication Questionnaire (DeVito, 1989) yang telah diadaptasi ke dalam Bahasa Indonesia. Responden penelitian ini berjumlah 51
orang karyawan unit CHR yang memiliki jabatan sebagai Staff/Officer dan Supervisor/Superintendent. Hasil uji regresi menunjukkan bahwa komunikasi interpersonal terbukti secara signifikan memiliki pengaruh terhadap efektivitas tim (r = 0.74; R2 = 0.55; p < 0.05). Hal tersebut berarti bahwa adanya peningkatan pada komunikasi interpersonal antar anggota tim akan dapat meningkatkan efektivitas tim. Intervensi untuk meningkatkan komunikasi interpersonal antar anggota tim dapat dilakukan melalui team training mengenai komunikasi interpersonal yang efektif di dalam tim (team communication training). Pada
penelitian ini, adanya dampak dari team communication training terhadap komunikasi interpersonal dan efektivitas tim masih belum dapat dibuktikan, karena intervensi team communication training yang tidak dapat diimplementasikan.;The aim of this study was to determine the effect of interpersonal communication on team effectiveness of employees in Corporate Human Resources (CHR) unit of PT KLM. The results of the problem identification showed that interpersonal
communication among the team members on this unit was still not effective, and it was considered as the factors that make the team effectiveness could not be achieved. This assumption then proven by measuring the impact of interpersonal communication on the team effectiveness using the adaptation of Parker’s Team Development Survey (Parker, 2008) and Interpersonal Communication Questionnaire (DeVito, 1989). A total of 51 employees from CHR unit were
participated as respondent in this study. The simple regression analysis result indicated that interpersonal communication has proven to significantly affect team effectiveness (r = 0.74; R2 = 0.55; p < 0.05). Therefore, the interventions to improve interpersonal communication between team members can be conducted through team training related to effective interpersonal communication within the
team (team communication training). Unfortunately, this study could not proved the impact of team communication training to interpersonal communication and team effectiveness, because the intervention could not be implemented., The aim of this study was to determine the effect of interpersonal communication
on team effectiveness of employees in Corporate Human Resources (CHR) unit of
PT KLM. The results of the problem identification showed that interpersonal
communication among the team members on this unit was still not effective, and
it was considered as the factors that make the team effectiveness could not be
achieved. This assumption then proven by measuring the impact of interpersonal
communication on the team effectiveness using the adaptation of Parker’s Team
Development Survey (Parker, 2008) and Interpersonal Communication
Questionnaire (DeVito, 1989). A total of 51 employees from CHR unit were
participated as respondent in this study. The simple regression analysis result
indicated that interpersonal communication has proven to significantly affect team
effectiveness (r = 0.74; R2 = 0.55; p < 0.05). Therefore, the interventions to
improve interpersonal communication between team members can be conducted
through team training related to effective interpersonal communication within the
team (team communication training). Unfortunately, this study could not proved
the impact of team communication training to interpersonal communication and
team effectiveness, because the intervention could not be implemented]

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 Metadata

Jenis Koleksi : UI - Tesis Membership
No. Panggil : T44025
Entri utama-Nama orang :
Entri tambahan-Nama orang :
Entri tambahan-Nama badan :
Program Studi :
Subjek :
Penerbitan : [Place of publication not identified]: Fakultas Psikologi Universitas Indonesia, 2015
Bahasa : ind
Sumber Pengatalogan : LibUI ind rda
Tipe Konten : text
Tipe Media : unmediated ; computer
Tipe Carrier : volume ; online resource
Deskripsi Fisik : xv, 139 pages : illustration ; 28 cm + appendix
Naskah Ringkas :
Lembaga Pemilik : Universitas Indonesia
Lokasi : Perpustakaan UI, Lantai 3
  • Ketersediaan
  • Ulasan
  • Sampul
No. Panggil No. Barkod Ketersediaan
T44025 TERSEDIA
Ulasan:
Tidak ada ulasan pada koleksi ini: 20414938
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