[ABSTRAK
Latar Belakang: Umpan balik memiliki peran penting pada proses pembelajaranseseorang. Konsep mengenai perilaku mencari umpan balik telah banyak ditelititetapi masih terdapat gambaran yang belum lengkap mengenai berbagai aspekterkait perilaku mencari umpan balik tersebut. Penelitian ini bertujuan untukmengeksplorasi perilaku mencari umpan balik mahasiswa kedokteran di FakultasKedokteran Universitas Lampung (FK Unila) secara mendalam.Metode: Penelitian ini menggunakan metode kualitatif dengan pendekatanfenomenologi. Pengumpulan data dilakukan melalui FGD (focus groupdiscussion) dengan mahasiswa FK Unila Angkatan 2012, 2013 dan 2014.Triangulasi data dilakukan melalui FGD dengan staf pengajar, wawancara denganketua tim Medical Education Unit dan studi dokumen yang dilakukan selamabulan April sampai dengan Mei 2015. Hasil FGD dan wawancara dituliskandalam bentuk transkrip verbatim lalu dilakukan analisis tematik dan koding.Selanjutnya dilakukan reduksi dan penyajian data.Hasil: Hasil penelitian ini menunjukkan bahwa pemahaman mahasiswa dan stafpengajar mengenai umpan balik masih belum tepat. Motivasi mahasiswa untukmencari umpan balik disebabkan oleh keinginan untuk mendapatkan informasiyang berguna bagi dirinya dan mengontrol kesan orang lain. Faktor penghambattersering mahasiswa dalam mencari umpan balik kepada staf pengajar adalah rasasegan dan takut untuk mendapatkan komentar negatif mengenai dirinya.Mahasiswa akan mencari umpan balik kepada orang yang memiliki hubungankedekatan dan kredibilitas yang baik dalam konteks lingkungan yang privat.Kesimpulan: Belum adanya pemahaman yang sama mengenai pengertian umpanbalik menyebabkan proses pencarian dan pemberian umpan balik di FK Unilabelum berjalan secara efektif. Sistem pendidikan kedokteran yang hirarkis, faktorbudaya dan kesibukan staf pengajar merupakan beberapa faktor penghambat.Institusi perlu membuat suatu kebijakan yang bertujuan untuk menumbuhkankesadaran dan menciptakan atmosfer bagi mahasiswa dan staf pengajar akan artipenting umpan balik.

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ABSTRACT
Background: Feedback has many important roles in an individual learningprocess. The concept of feedback-seeking behaviour has been widely studied butthere is still lack of information on the aspects related to it. This study is aimed toexplore feedback-seeking behaviour of undergraduate medical students at Facultyof Medicine University of Lampung.Method: This study used qualitative research methods with phenomenologicalapproach. Data was collected through focus group discussion (FGD) with studentsin Faculty of Medicine University of Lampung class of 2012, 2013 and 2014.Similar method was used with faculty members to triangulate the data, and also anin-depth interview with the head of Medical Education Unit and documentanalysis. The result of FGD and interview were transcribed verbatim, analysedthematically and coded, to reduce and present the data.Result: The results obtained in this study indicate that the understanding ofstudents and lecturers of feedback is still incorrect. Students are motivated to seekfeedback because they want useful information and have the desire to control theimpressions of others. One of the biggest factors that inhibit students to seekfeedback from the lecturer is their fear in getting negative comments. Studentswill look for feedback from people who have close relationships with them andgood credibility in the context of a private environment.Conclusion: The absence of a common understanding of the meaning of feedbackcauses the feedback-seeking and feedback-giving process on FK Unila not runeffectively. Hierarchical system of medical education, cultural factors andlecturers? busy schedule are some factors that hinder feedback-seeking process.Institutions need to make a policy to raise awareness and create an atmosphere forstudents and faculty members on the importance of feedback, Background: Feedback has many important roles in an individual learningprocess. The concept of feedback-seeking behaviour has been widely studied butthere is still lack of information on the aspects related to it. This study is aimed toexplore feedback-seeking behaviour of undergraduate medical students at Facultyof Medicine University of Lampung.Method: This study used qualitative research methods with phenomenologicalapproach. Data was collected through focus group discussion (FGD) with studentsin Faculty of Medicine University of Lampung class of 2012, 2013 and 2014.Similar method was used with faculty members to triangulate the data, and also anin-depth interview with the head of Medical Education Unit and documentanalysis. The result of FGD and interview were transcribed verbatim, analysedthematically and coded, to reduce and present the data.Result: The results obtained in this study indicate that the understanding ofstudents and lecturers of feedback is still incorrect. Students are motivated to seekfeedback because they want useful information and have the desire to control theimpressions of others. One of the biggest factors that inhibit students to seekfeedback from the lecturer is their fear in getting negative comments. Studentswill look for feedback from people who have close relationships with them andgood credibility in the context of a private environment.Conclusion: The absence of a common understanding of the meaning of feedbackcauses the feedback-seeking and feedback-giving process on FK Unila not runeffectively. Hierarchical system of medical education, cultural factors andlecturers’ busy schedule are some factors that hinder feedback-seeking process.Institutions need to make a policy to raise awareness and create an atmosphere forstudents and faculty members on the importance of feedback]