[
ABSTRAKDalam rangka memberikan pelayanan publik yang sebaik - baiknya dan dalam rangka
penyempurnaan proses bisnis melalui optimalisasi penggunaan teknologi komunikasi
dan informasi, Kementerian Keuangan membuat sistem pembayaran penerimaaan
Negara secara elektronik atau Modul Penerimaan Negara Generasi 2 ( disingkat MPN
G2 ) atau yang lebih akrab disebut e-Billing System. Pembayaran Penerimaan negara
yang terbesar adalah pembayaran pajak, Direktorat Jenderal pajak telah
menindaklanjuti dengan melakukan ujicoba pada tahun 2012 dan tahun 2014 telah
resmi dapat dimanfaatkan untuk seluruh Wajib Pajak. Namun dalam perjalanannya
hingga saat ini e-Billing System belum cukup populer dilihat dari jumlah Wajib Pajak
yang menggunakannya. Penelitian ini bertujuan untuk menganalisis bagaimana
preferensi Wajib Pajak terhadap Sistem pembayaran secara elektronik ini dilihat dari
faktor ? faktor yang mempengaruhi. Penelitian ini menggunakan analisis jalur
Structural Equation Modelling dengan alat bantu perangkat lunak Lisrel versi 8.7.
Hasil Pengujian menunjukkan preferensi Wajib Pajak untuk menggunakan e-billing
system dipengaruhi secara langsung dan positif oleh kesukarelaan menggunakan dan
sikap penggunaan . Faktor lain seperti pengalaman menggunakan, kompleksitas,
persepsi kegunaan tidak berpengaruh langsung, namun berpengaruh melalui factor
lain, sedangkan persepsi resiko tidak berpengaruh terhadap preferensi Wajib Pajak
untuk menggunakan e-Billing System. Mayoritas responden menyatakan bahwa ebilling
systemdapat diterima sebagai alternative sistem pembayaran pajakyang
bermanfaat.
ABSTRACTIn order to provide excellent public service and improve business processes through
optimization of information and communication technology, the Ministry of Finance
created an electronic receipt payment system, namely MPN G2 or more familiarly
called e-Billing System. Indonesia?s major receipt of payment is state tax payment.
As a result, Directorate General of Taxes has been following up this matter by
conducting trials in 2012 and finally, the system can officially be used by all
taxpayers in 2014. But, seen from the number of its users, e-Billing System remains
unpopular to date. This research intends to analyze taxpayers? preference towards
electronic payment systems through its influencing factors. This research used path
analysis in Structural Equation Modeling with Lisrel version 8.7 software. The results
indicate that taxpayers? preference towards e-Billing System is directly and positively
related to voluntariness to use and usage approach. Other factors such as usage
experience, complexity and perceived usefulness do not directly influence taxpayers?
preference to use e-Billing System, but they affect through other factors. On the other
hand, perceived risk has no effect on taxpayers? preference in using e-Billing System.
Most respondents acknowledged that e-Billing System is a valuable alternative to the
regular tax payment system, In order to provide excellent public service and improve business processes through
optimization of information and communication technology, the Ministry of Finance
created an electronic receipt payment system, namely MPN G2 or more familiarly
called e-Billing System. Indonesia’s major receipt of payment is state tax payment.
As a result, Directorate General of Taxes has been following up this matter by
conducting trials in 2012 and finally, the system can officially be used by all
taxpayers in 2014. But, seen from the number of its users, e-Billing System remains
unpopular to date. This research intends to analyze taxpayers’ preference towards
electronic payment systems through its influencing factors. This research used path
analysis in Structural Equation Modeling with Lisrel version 8.7 software. The results
indicate that taxpayers’ preference towards e-Billing System is directly and positively
related to voluntariness to use and usage approach. Other factors such as usage
experience, complexity and perceived usefulness do not directly influence taxpayers’
preference to use e-Billing System, but they affect through other factors. On the other
hand, perceived risk has no effect on taxpayers’ preference in using e-Billing System.
Most respondents acknowledged that e-Billing System is a valuable alternative to the
regular tax payment system]