[
ABSTRAKPT. PINS Indonesia merupakan salah satu anak perusahaan PT. Telekomunikasi
Indonesia yang bergerak di bidang perdagangan barang dan jasa yang sangat
memperhatikan performansi perusahaan. Dalam kesehariannya terjadi perbedaan
antara harapan dengan realita mengenai jumlah proposal tender proyek yang harus
diselesaikan dan kesesuaian waktu penyelesaiannya. Penyebab adanya perbedaan
tersebut adalah pengelolaan pengetahuan yang belum baik. Pengelolaan
pengetahuan di perusahaan erat kaitannya dengan knowledge sharing capability
yang dimiliki perusahaan. Penelitian ini bertujuan untuk mengetahui faktor-faktor
yang mempengaruhi knowledge sharing capability dan dampaknya terhadap
performansi organisasi. Pengumpulan data dilakukan dengan cara menyebarkan
kuesioner kepada karyawan tetap perusahaan. Pengolahan data dilakukan dengan
metode Structural Equation Modelling (SEM) menggunakan aplikasi SPSS
AMOS. Hasil dari penelitian ini adalah adanya pengaruh signifikan dari faktor
individu, seperti altruism, personality, dan knowledge self-efficacy dan dari faktor
teknologi informasi, yaitu IT application usage terhadap knowledge sharing
capability, dan juga adanya pengaruh signifikan dari knowledge sharing capability
terhadap faktor performansi organisasi, seperti finansial, pelanggan, proses internal,
serta pembelajaran dan pertumbuhan.
ABSTRACTPT. PINS Indonesia is a subsidiary of PT. Telecommunications Indonesia enganged
in the trade of goods and services that were attentive to the performance of the
company. In daily life there is a difference between expectations with the reality of
the number of project tender proposals must be completed and the suitability of its
completion time. The reason for these differences was the management of
knowledge that had not been good. Knowledge management in companies closely
related to knowledge sharing capability of the company. This study aimed to
determine the factors that influence knowledge sharing capability and its impact on
organizational performance. Data collection was done by distributing
questionnaires to employees of the company. Data processing was conducted by
the method of Structural Equation Modeling (SEM) using SPSS AMOS. The results
of this study are the significant influence of individual factors, such as altruism,
personality, and knowledge self-efficacy; and information technology factors,
namely IT application usage, towards knowledge sharing capability, and also a
significant impact of knowledge sharing capability for organizational performance
factors, such as financial, customer, internal processes, and learn and growth., PT. PINS Indonesia is a subsidiary of PT. Telecommunications Indonesia enganged
in the trade of goods and services that were attentive to the performance of the
company. In daily life there is a difference between expectations with the reality of
the number of project tender proposals must be completed and the suitability of its
completion time. The reason for these differences was the management of
knowledge that had not been good. Knowledge management in companies closely
related to knowledge sharing capability of the company. This study aimed to
determine the factors that influence knowledge sharing capability and its impact on
organizational performance. Data collection was done by distributing
questionnaires to employees of the company. Data processing was conducted by
the method of Structural Equation Modeling (SEM) using SPSS AMOS. The results
of this study are the significant influence of individual factors, such as altruism,
personality, and knowledge self-efficacy; and information technology factors,
namely IT application usage, towards knowledge sharing capability, and also a
significant impact of knowledge sharing capability for organizational performance
factors, such as financial, customer, internal processes, and learn and growth.]