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The moderator's survival guide : handling common, tricky, and sticky situations in user research / Donna Tadesco, Fiona Tranquada

Tranquada, Fiona (Morgan Kaufmann, 2014)

 Abstract

The moderator's survival guide is your indispensable resource for navigating the rocky shoals of your one-on-one user research sessions. Inside, you’ll find guidance for nearly 100 diverse situations (ranging from business-as-usual to tricky and sticky) that might occur during usability studies, contextual inquiries, or user interviews

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 Metadata

Collection Type : eBooks
Call Number : e20427770
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Publishing : Waltham, MA: Morgan Kaufmann, 2014
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Language Code eng
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Collection Source e-Book BOPTN 2013
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Link http://www.sciencedirect.com/science/book/9780124047006
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e20427770 TERSEDIA
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