ABSTRAKSkripsi ini membahas alur proses knowledge management process dan
kontribusinya terhadap performa divisi maupun perusahaan secara keseluruhan,
baik secara langsung maupun tidak langsung dengan menggunakan metode system
dynamics di dalam Divisi Engineering GMF AeroAsia. Penelitian ini bersifat
penelitian studi formal dengan pendekatan system dynamics. Hasil penelitian
menyarankan untuk meningkatkan sumber knowledge baru, peningkatan dari sisi
Design Organization, serta peningkatan frekuensi sharing session yang dilakukan
setiap minggunya
ABSTRACTThis thesis discusses the process flow of knowledge management process and its
contribution to the performance of the division and the company as a whole, either
directly or indirectly by using system dynamics in the Engineering Division GMF
AeroAsia. This study is a research study with the formal system dynamics
approach. The research outcome suggests to increase the sources of new
knowledge, increase of the Design Organization, as well as increased frequency
sharing session conducted every week.