ABSTRAK
Target awal implementasi online sebanyak 10.951 wajib pajak danbaru terpasang online sebanyak 4.978 wajib pajak sedangkan kebijakan onlinetelah berlangsung sejak tahun 2012. Online sistem terdiri dari online systemBRI dan e-pos merupakan bagian dari pelaksanaan e-government yangbertujuan untuk meningkatkan pelayanan kepada masyarakat. Ketika suatusistem berjalan sesuai dengan prinsip e-government, seharusnya masyarakatatau wajib pajak bersedia untuk dilakukan online system.Berdasarkan hal ini, dilakukan penelitian pada level implementasimenggunakan teori Grindle. Yang menjadi variable penelitian adalah isikebijakan dan lingkungan implementasi. Selain itu juga dilakukan penelitiankesesuaian online system dengan penerapan e-government denganmenggunakan pedoman OECD.

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ABSTRACT
Initial targets of online implementation as much as 10 951 taxpayersand currently online as much as 4,978 taxpayers whereas this policy has beengoing on since 2012. Online system consists of an online system BRI and e-Pos ispart of the implementation of e-government which aims to improve services tocommunity. When a system is running in accordance with the principles of egovernment,community or taxpayers should be willing to do online system.Based on this, the research conducted at the level of implementationusing Grindle theory. Which becomes variable research is the contents of thepolicy and implementation environment. It also conducted research online systemconformity with the implementation of e-government by using the OECDguidelines.