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Customer service : hot seat dvd

(McGraw-Hill/Irwin, 2005)

 Abstract

In every organization and every industry, custimer service will play an important role in a business's success. This custimer service hot seat dvd presents a variety of complex customer situations as well as a thorough overview of customer service leadership. This DVD will serve as a rich recource for debate and discussion and help prepare you to be a successful customer service professional.

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 Metadata

Collection Type : Multimedia
Call Number : 658MCGC003
Main entry-Corporate name :
Subject :
Publishing : [Place of publication not identified]: McGraw-Hill/Irwin, 2005
Edition
Cataloguing Source
Content Type two-dimensional moving image
Media Type computer
Carrier Type computer disc
Physical Description 1 compact disc; booklet; image; collor; 4 3/4 in.
Holding Institution Universitas Indonesia
Location Ruang Multimedia, Lantai 2
  • Availability
  • Review
  • Cover
Call Number Barcode Number Availability
658MCGC003 658MCGC003 TERSEDIA
Review:
No review available for this collection: 20437842
Cover
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