eBooks :: Kembali

eBooks :: Kembali

I know it when I see it: a modern fable about quality

John Guaspari (American Society for Training and Development, 1985)

 Abstrak

The secret to the success of I Know It When I See It lies in its stylish delivery of a serious theme. A succinct and intriguing business fable, it tells the story of "Punctuation, Inc." and provides a simple message about quality -- that it's the customer who defines it. The story shows how businesspeople who pay close attention to what kind of quality their customers want, will also find just what their company wants -- success and big profits. This new paperback edition features the delightful illustrations that helped make the German translation a huge hit. Kenneth Blanchard, co-author of The One Minute Manager said "Anyone who reads it without coming to a significant-- almost gut level-- understanding of what quality really is ought to get a one minute reprimand."

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 Metadata

Jenis Koleksi : eBooks
No. Panggil : e20440813
Entri utama-Nama orang :
Subjek :
Penerbitan : New York: American Society for Training and Development, 1985
Sumber Pengatalogan: LibUI eng rda
Tipe Konten: text
Tipe Media: computer
Tipe Pembawa: online resource
Deskripsi Fisik: 80 pages : illustration
Tautan: http://portal.igpublish.com/iglibrary/search/AMAB0000559.main.html?6
Lembaga Pemilik:
Lokasi:
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No. Panggil No. Barkod Ketersediaan
e20440813 02-17-511136628 TERSEDIA
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Tidak ada ulasan pada koleksi ini: 20440813
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