Contents :
- Introduction
- Chapter 1: Young Professional 411
- Chapter 2: Create a Knockout Day One
- Chapter 3: Give Them What They Need to Know to Succeed
- Chapter 4: Integrate Them Into Your Workplace Culture
- Chapter 5: Build High-Impact Communicators
- Chapter 6: Ensure a Return on Your Expectations
- Chapter 7: Keep Their Focus on Their Focus
- Chapter 8: Develop Impeccable Customer Service Skills
- Chapter 9: Grow Employees Who Create Company Calm
- Chapter 10: Inspire Great Performance
- Afterthought
- Acknowledgments
- About the Author
- Index