One indication of Knowledge Management System (KMS) success is when the knowledge seeker actively access the
knowledge stored within the system’s repository. Unfortunately, studies that specifically designed to provide more
understanding about the behavior of the knowledge seeker with regard to their acceptance of KMS are still quite rare.
The purpose of this study is to investigate the factors that influence the behavior of knowledge seeker(s) in KMS
acceptance. A research model for this study was developed using the Theory of Reasoned Action (TRA), and the data
was collected from 125 knowledge seekers from three companies in Indonesia. By utilizing the Squares Structural
Equation Modeling (SEM) techniques with Smart PLS V2 software, the results of the statistical analysis confirmed that
there is a positive correlation between the factors of management, effort and social relationship and the intention of
knowledge seeker(s) in KMS acceptance. However, the correlation between the benefit factor and the intention of
knowledge seeker(s) in KMS acceptance was not found.
Salah satu indikasi kesuksesan KMS adalah ketika pengetahuan yang tersimpan didalam sistem secara aktif diakses oleh
knowledge seeker. Namun disayangkan, kajian untuk memahami perilaku dalam penerimaan KMS oleh knowledge
seeker masih terbatas. Tujuan dari penelitian ini adalah untuk menyelidiki faktor-faktor apa saja yang mempengaruhi
perilaku knowledge seeker dalam menerima KMS. Sebuah model penelitian dikembangkan dengan menggunakan
Theory Reason of Action (TRA) untuk penelitian ini, dan data dikumpulkan dari 125 orang knowledge seeker yang
berasal dari tiga perusahaan di Indonesia. Menggunakan teknik SEM dengan software Smart PLS V2, hasil analisis
statistik mengkonfirmasi bahwa terdapat hubungan positif antara faktor management, effort, dan social relationship
dengan niat knowledge seeker menerima KMS. Namun hubungan antara faktor benefit dengan niat knowledge seeker
menerima KMS tidak ditemukan.
