Contents :- Table of Contents by Author - International Engineering Consortium Background & University Program - University Affiliates - Electronic Research Opens New Frontiers - Our Opportunities and Responsibilities - Section I: Chief Executive Officer Reports - Future of the Information Industry - And the Volcano Rumbles: A Little Chaos and a Lot of Commerce as the Information Age Erupts - Performance Standards Key to Interconnection - Quiet Revolutionaries: An Invisible Army of Entrepreneurs Is Preparing a Stealth Attack on the World's Biggest Communications Companies - Factors for Success in the Changing Telecommunications Industry - Managing Change, Building the Information Society - 2001: A Communications Odyssey - Balancing Perspectives: Canada and the Communications Millennium - Turning Expectations for the Future into Reality - The Desktop as Training Wheels: Between Now And Eventually - Unintended Consequences in the Information Age - Rilling the Internet Tsunami - Sand, Glass, Air, and the Coming Bandwidth Tidal Wave - Cable Television and Telecommunications: The Next Five Years - Getting Ahead and Staying Ahead in Networking - Leveling the Local Playing Field: Telecommunications Reform Comes to Main Street - The Wired Workplace and the Future for Knowledge Workers - One World, One Phone - Looking Ahead at the Internet: The Sky Is the Limit - Trends in Telephony - The Triangle of Opportunity: BCE and Bell Canada in the North American Context - Network Computing and Java: The Wave of the Future - Making Business Work Better - The New Golden Age of Telecom: In Today Walks Tomorrow - Society in the Information Age: Communications as a Driver of Fundamental Change - Electronic Economy 2001 - Creating a Truly Competitive Telecommunications Market - An American Crisis in Education - Creativity: The Source of Future Wealth - Unsure About Technology's Future? Stay Focused on the Three Cs - Delivering on the Promise of Telecommunications Reform - Section II: Business, Marketing and Regulatory Issues - Survival of the Leanest - ITS and NII Initiatives: Who Should Develop and Own the Infrastructure? - Business Case Modeling for New Ventures - The Future of India's Telecommunications Revolution - Public and Private Interests in Achieving Viable Rural Service: The Role of a Favorable Policy Environment - Industry Analysis: Telecommunications and the Internet - Foreign Stakes in China Telecommunications - The Passive Audience for Interactive Technology - The Emergence of Electronic Content Delivery Services (ECDS) - The Value Chain of the Intelligent Network - Entering New Frontiers in Communications - How a Smart Card Can Be Used as a Marketing Tool to Promote Services and Attract Additional Revenues for Pay-TV Systems - Communications Outlook: Competition, Growth, and Consolidation - What to Expect from Telecom Deregulation - A Primer on Technology-Driven Convergence: Causes and Effects - Recommendations for the Global Information Highway: A Matter of Standards - Telecommunications Competition and Universal Service: The Essential Tradeoffs That Must Be Made - AIN Deployment: A Blue Chip Investment for BellSouth - From IN to TINA, The Step Forward? - SAP Software Installation: Our Candle Is Growing - Asia-Pacific Satellite Market Analysis: Demand, Supply, and Its Business Opportunities - Telecommunications in Developing Asia: Strategic Initiatives - The Competitive Edge - Energizing Market Share: Understanding the Components of Market Share Growth - Changes in Household Purchases of Telecommunications Services and the Need for Branding and Bundling - Issues in Industry Structure in Japan: Competition or Concentration? - Telecommunications Alliances and Outsourcing - The Evolving Competitive Landscape - Promotions Issues in the Competitive Local Exchange Network - Latin America and the Caribbean in the WTO: Liberalizing Trade in Telecommunication Services - Regulatory Wild Cards: Unforeseen Impacts on Investment Decisions in Regulated Companies - From Where Will the Capital Come? A Wall Street View of Creative Ways of Financing the Americas' Telecom Revolution - Investing in Interactivity: The Development of Interactive Organizations and Interactive Executives - Japan's Outlook for the Information Age and Management Issues - Section III: Network Technology and Applications - Interactive Broadband Services and PCS Network Architecture - Broadband Access Networks in the Future - Messaging, Signaling, and Broadband Protocols - ADSL: The Beginning of the Information Superhighway - Mobile Intelligent Network Architectures - Index