Contents :- Table of Contents by Author - ACRONYM GUIDE - Benefits of Voice over ATM for the Service Provider - Customer Care and Billing: Mission Critical - Service Provider API: Secure Access to Converged Networks The Parlay API - Winning IN Services for the Residential and Small-Business Markets - Pricing Value-Added Services: Flat Rate versus Usage Sensitive - The future of Services from Intelligent Peripherals - Private Customer Services in IN: The Finnet View - The Role of the IN in an Increasingly Competitive Environment - Billing, Operation Support Systems, and the lntelligent Network: The Investment Case for Consolidation - Outsourcing Customer Care and Service Provisioning - Managing Multiple Versions of Service Software - Intelligent Services - End-User Control for Intelligent Network Services - Interoperability and Intelligent Networking - Re-Examining the lntelligent Network - Interconnection Values and Issues - Web-Enabled Services for the Intelligent Network - Local Number Portability The Next Steps - IN/AIN Architectural Overview and Standards - Getting Ready to Offer Intelligent Network Services - Future-Proofing LNP Architecture - The Fixed Network's Role in Mobility - Intelligent Networking in the Mobile Environment - Wireless and Wireline Integration: Great Expectations Have They Been Met? - Wireless-Wireline Integration: An Emerging Set of Solutions - Implementing WIN for International Applications - Info on the Go: WIN-Enabling Architecture - IN/IP Convergence in Services Architecture - Advanced Internet Network - The Use of the Intelligent Network in the Internet Protocol Routing Service - IP Voice, Fax, and Video Services and Applications - Integrating VoIP Networks into PSTN Wireless and Wireline - Introduction to IP Telephony - AIN: Mechanized Service Activation