Contents :- National Engineering Consortium - Executive Advisory Council - Educational Overseers Council - Message from the Chairman of NCF90 - BUS-01: BASICS OF MARKETING FOR HIGH TECHNOLOGY ORGANIZATIONS - BUS-02: CUSTOMER SATISFACTION � SHAPING THE SERVICE ORGANIZATION OF THE FUTURE - BUS-03: GATEWAYS AND EMERGING INFORMATION SERVICES - BUS-04: Network Mangement An Emerging Market - BUS-05: CUSTOMER PLANNING FOR SERVICE CONTINUITY - BUS-06: MARKETING STRATEGIES FOR SUCCESS IN THE BUSINESS TELECOMMUNICATIONS MARKET - BUS-07: WASHINGTON D.C. PUBLIC POLICY IN THE BUSH ADMINISTRATION - 1990 AND BEYOND - BUS-08: INNOVATIVE INTELLIGENT NETWORK SFRVICES - HERE TODAY! - BUS-09: OPERATOR SERVICES - BUS-10: ISDN - EMERGING APPLICATIONS AND USER EXPERIENCES - BUS-11: GLOBAL COMPETITIVENESS AND THE U.S. INFORMATION INDUSTRY: ARE WE PREPARED? - BUS-12: SELLING SKILLS FOR THE NON-SALESPERSON - BUS-13: The Two Faces of Change: It's A Choice! - BUS-14/15: MARKETPLACE OF THE 1990'S...ENSURING PRODUCT SUCCESS - PART I - BUS-14/15: MARKETPLACE OF THE 1990'S. . . ENSURING PRODUCT SUCCESS - PART II - BUS-16: GLOBAL TELECOM MARKETS: 1990S AND BEYOND - BUS-17: ONA-THE REALITY - BUS-18: EDUCATIONAL TELECOMMUNICATIONS: FORCES BEHIND MARKET GROWTH - BUS-19: CUSTOMER FOCUS ORGANIZATION - BUS-20: EMERGING TECHNOLOGIES - ARE WE PROVIDING WHAT CONSUMERS REALLY WANT? - BUS-21: CAPITAL RECOVERY; AN OXYMORON UNDER PRICE CAPS? - BUS-22: The Evolving Calling Card - LTW-01: SONET - THE STANDARD, FUNDAMENTALS, AND It'S IMPLEMENTATION - LTW-02: FIBER IN THE LOCAL LOOP: EMERGING STRATEGIES - LTW-03: FUNDAMENTALS OF LIGHTWAVE TECHNOLOGY AND SYSTEMS - LTW-04: FIBER IN THE LOOP - A POLITICAL ISSUE - LTW-05: FIBER LOOP TRIALS AND LESSONS LEARNED - LTW-06: THE SONET STANDARD IMPACT ON FIBER NETWORK MANAGEMENT SURVIVABILITY - PART - LTW-07: THE SONET STANDARD IMPACT ON FIBER NETWORK MANAGEMENT AND SURVIVABILITY - PART II - LTW-08: Fiber Loop Operations: Real World Experiences - LTW-09: PRACTICAL FIBER OPTIC LANS AND MANS - LTW-10: TRANSITION FROM WIRE CENTER TO FIBER CENTER - LTW-11: Emerging Lightwave Technologies - PQR-01: CREATING A QUALITY CULTURE - PQR-02: Building Customer Needs into the Process - PQR-03: RELEASING CREATIVITY IN THE WORK FORCE - PQR-04: MANAGING THE PRODUCT LIFE CYCLE - PQR-05: PROCESS QUALITY MANAGEMENT IMPROVEMENT - PQR-06: NEW TECHNOLOGIES : TRAINING YOUR WORKFORCE - PQR-07: IMPROVING QUALITY THROUGH PROCESS IMPROVEMENT - PQR-08: Software Development for Telecommunications Environments - PQR-09: AMERICAN EXCELLENCE IN QUALITY - DSW-01: BASICS OF DIGITAL SWITCHING - DSW-02: IMPACT OF CCS7 IMPLEMENTATION ON DIGITAL, SWITCHING SYSTEMS - DSW-03: CPE as a Network Service Enabler - DSW-04: TRAFFIC ENGINEERING AND MODELING - DSW-05: TFLECOMMUNICATIONS LABS AND THEIR USES - DSW-06: CCS7 IMPLEMENTATION IN MULTIVENDOR/MULTINETWORK ENVIRONMENT - DSW-07: BASICS OF PACKET SWITCHING - DSW-08: ISDN APPLICATIONS: A DIGITAL SWITCHING PERSPECTIVE - DSW-09: NEXT GENERATION SWITCHING - SWITCH SOFTWARE ARCHITECTURE FOR THE 90 's - DSW-10: Integratinq Packet Switching Technology Into Digital Switching - DSW-11: Future Switching Technologies - DSW-12: ISDN INTERCONNECTIVITY - DSW-13: BROADBAND SWITCHING - IMPACT ON CENTRAL OFFICE SWITCH EVOLUTION - DSW-14: THE EVOLVING ROLE OF REMOTE DIGITAL SWITCHING SOLUTIONS - CEL-01: FUTURE CELLULAR TECHNOLOGIES - CEL-02: Cellular Marketing Issues - CEL-03: PERSONAL COMMUNICATIONS SERVICES - CEL-04: A POTPOURRI OF CHALLENGE FACING CELLULAR DEVELOPMENT - CEL-05: DESIGNING, OPTIMIZING AND EXPANDING CELLULAR SYSTEMS - CEL-06: NON-CELLULAR MESSAGING SERVICES - NET-01: BASICS OF ISDN: THE NETWORK ARCHITECTURE OF THE INFORMATION AGE - NET-02: Planning and Implementing Common Channel Signaling Networks - NET-03: Planning the National Infrastructure - A Technology or Policy Issue? - NET-04: FUNDAMENTALS OF TRANSMISSION TECHNOLOGY - NET-05: BASICS OF DATA COMMUNICATIONS: THEIR SPECTRA AND OPERATIONS - NET-06: NEW SERVICES PLANNING AND CREATION - NET-07: NETWORK MANAGEMENT: TRENDS FOR THE 1990S - NET-08: GATEWAY ARCHITECTURE AND SERVICES - NET-09: INTELLIGENT NETWORKS - HERE AND NOW - NET-10: FUNDAMENTALS OF LOCAL AND METROPOLITAN AREA NETWORKS - NET-11: BASICS OF PROTOCOLS: TERMINOLOGY, USE AND MEANING - NET-12: PREPARING FOR BROADBAND - TRANSITION PLANNING AND EARLY TRIALS - NET-13: TECHNOLOGIES AND ARCHITECTURES FOR SELF-HEALING NETWORKS - NET-14: INTELLIGENT NETWORK - ENHANCING THE WORLD'S ABILITY TO COMMUNICATE - NET-15: BROADBAND - THE CHALLENGE AND THE FUTURE - NET-16: NETWORK USER APPLICATIONS - NET-17: ISDN INTERWORKING A