Contents :- Message from the Chairman of NCF91 - National Engineering Consortium - University Affiliates - Executive Advisory Council - Educational Overseers Council - BUS-01: BASICS OF MARKETING FOR HIGH TECHNOLOGY ORGANIZATIONS - BUS-02: ADVANCED MARKETING TOPICS - BUS-03: WASHINGTON D.C. PUBLIC POLICY IN THE BUSH ADMINISTRATION - 1991 AND BEYOND - BUS-04: MARKET INFORMATION: USING IT TO CREATE NEW OPPORTUNITIES - BUS-05: EXECUTIVE WORKSHOP: THE GENERAL MANAGER'S ROLE IN MARKETING EFFECTIVENESS - BUS-06: COMPETITION IN THE LEC MARKET - BUS-07: DATA COMMUNICATIONS: APPLICATION DRIVEN GROWTH OPPORTUNITIES - BUS-08: CUSTOMER SATISFACTION: CONTINUING TO BUILD THE SERVICE ORGANIZATION OF THE FUTURE - BUS-09: SUCCESS IN THE MARKETPLACE: LESSONS FROM WINNERS - BUS-10: BRINGING IDEAS TO THE MARKETPLACE - BUS-11: WHY BE MARKET FOCUSED RATHER THAN TECHNOLOGY FOCUSED - BUS-12: PRICE CAPPING: TODAY AND TOMORROW - BUS-13: SELLING SKILLS: A FOCUS ON SYSTEMS SELLING - BUS-14: MULTINATIONAL CORPORATIONS; WHAT ARE THEIR FUTURE TELECOMMUNICATIONS NEEDS? - BUS-15: RESIDENCE AND SMALL-BUSINESS MARKETPLACE OF THE '90S - BUS-16: PEOPLE GATEWAYS: PATHWAYS IN THE '90S - BUS-17: CURRENT TELCO MANAGEMENT: VISIONS AND STRATEGIES FOR SURVIVAL - BUS-18: ISDN: USER EXPERIENCES - BUS-19: PRIVACY: MAJOR ISSUES - DSW-01: BASICS OF DIGITAL SWITCHING - DSW-02: INTEGRATION OF SWITCH, LOOP AND TRANSPORT FUNCTIONS - DSW-03: TRAFFIC ENGINEERING AND MODELING - DSW-04: ISDN APPLICATIONS: A DIGITAL SWITCHING PERSPECTIVE - DSW-05: DIGITAL SWITCHING SERVICES BASED ON CCS7 - DSW-06: BROADBAND SWITCHING: TECHNOLOGY, STANDARDS AND APPLICATIONS - DSW-07: NEXT GENERATION SWITCHING: SWITCH SOFTWARE ARCHITECTURE FOR THE INTELLIGENT NETWORK - DSW-08: REMOTE DIGITAL-SWITCHING STRATEGIC SOLUTIONS - DSW-09: FUTURE SWITCHING TECHNOLOGIES: ANSWERING THE CHALLENGE - DSW-10: AUTOMATIC CALL DISTRIBUTION NEW INTERFACES AND EXPANDING SERVICES - DSW-11: CCS7 IMPLEMENTATION - INT-01: INTERNATIONAL NETWORK SERVICES: TECHNOLOGY AND TRENDS - INT-02: DIGITAL SWITCHING IN THE GLOBAL ENVIRONMENT - INT-03: PREPARING TO GO GLOBAL: WHAT DOES IT TAKE? - INT-04: EUROPEAN WIRELESS; IMPLICATIONS FOR THE UNITED STATES - INT-05: EUROPE IN 1992 AND JAPAN NOW - ISS-01: CUSTOMER SERVICE ARCHITECTURES IN THE '90S - ISS-02: FUNDAMENTALS OF INFORMATION SYSTEMS - ISS-03: SOFTWARE ENGINEERING - ISS-04: COMPUTER AND NETWORK SECURITY: ISSUES AND ANSWERS - ISS-05: NETWORK MANAGEMENT: CHALLENGES AND OPPORTUNITIES - ISS-06: INTELLIGENT WORKSTATIONS COOPERATIVE PROCESSING - LTW-01: FUNDAMENTALS OF LIGHTWAVE TECHNOLOGY AND SYSTEMS - LTW-02: FIBER LOOP STRATEGIES: REAL WORLD EXPERIENCES - LTW-03: MIGRATION TO AN ALL-FIBER NETWORK-PART 1 - LTW-04: MIGRATION TO AN ALL FIBER NETWORK - PART II - LTW-05: FUNDAMENTALS OF SONET - LTW-06: STRATEGIES FOR INTRODUCING FIBER IN THE LOOP - LTW-07: THE SONET IMPACT ON FIBER NETWORK MANAGEMENT - LTW-08: FIBER-IN-THE-LOOP: NON-TECHNICAL ISSUES - LTW-09: THE SONET IMPACT ON FIBER NETWORK SURVIVABILITY - LTW-10: FIBER-LOOP TRIALS: COMPARISONS AND CONCLUSIONS - NET-01: BASIC OF ISDN: EVERYTHING YOU ALWAYS WANTED TO KNOW BUT WERE AFRAID TO ASK! - NET-02: BASICS OF PROTOCOLS: TERMINOLOGY, USE AND MEANING - NET-03: PLANNING THE NATIONAL INFRASTRUCTURE - NET-04: BROADBAND NETWORKS: TECHNOLOGY AND POLICY INTERACTIONS - NET-05: FUNDAMENTALS OF TRANSMISSION TECHNOLOGY - NET-06: PROGRESS TOWARD AN INTEGRATED SS7 NETWORK - NET-07: NETWORK ARCHITECTURE EVOLUTION I - NET-08: PLANNING TODAY'S NETWORKS - NET-09: IN SERVICES - CREATION AND OPERATION - NET-10: ISDN PUTTING THE PIECES TOGETHER - NET-11: NETWORK ARCHITECTURE EVOLUTION II - NET-12: BASICS OF DATA COMMUNICATIONS - NET-13: INTELLIGENT NETWORK: EXPERIENCE, CHALLENGES AND EVOLUTION - NET-14: SELF-HEALING NETWORKS - NET-15: LANS, MANS, AND WANS: TODAY AND TOMORROW - NET-16: INTEGRATION OF WIRELESS TECHNOLOGY INTO THE NETWORK - NET-17: BROADBAND SERVICES & APPLICATIONS - NET-18: VIEWS AND EVOLUTION OF SCAI - NET-19: IMPLEMENTING OPEN NETWORK MANAGEMENT: A GUIDE FOR USERS - OPS-01: SS7: SIGNALING STRATEGIES FOR THE '90S - OPS-02: ADVANCED INTELLIGENT NETWORK-IMPACTS ON OPERATIONS AND CUSTOMERS' EXPECTATIONS - OPS-03: THE QUALITY CHAIN TO THE CUSTOMER - OPS-04: BUILDING TODAY AND TOMORROW's OSSs - OPS-05: OPERATING TODAY AND TOMORROW'S OSS'S - OPS-06: CUSTOMER ACCESS AND CONTROLAN OPERATIONS PERSPECTIVE - OPS-07: SOFTWARE ADMINISTRATION AND MANAGEMENT OF CHANGE - OPS-08: Telecommunications Company Operations Institute - OPS-09: CUSTOMER-FOCUSED SERVICE PROVISIONING - OPS-10: NETWORK SECURITY AND FRAUD: HOW MUCH CAN YOU AFFORD TO LOSE? - OPS-11: QUALITY SERVICE: YOUR CUSTOMERS DEMAND IT - OPS-12: REAL-WORLD ISDN OPERATIONS - PCS-01: NEXT GENERATION CELLULAR-A STATUS OF THE SUMMER TRIALS, etc.