Contents : - Table of Contents by Author - Acronym Guide - Foreword - DSL: Branding for Success - DSL Market Acceleration Issues and Predictions - The Power of DSL - Managing the Copper Loop in the 21st Century: Automated Loop Management System within a Competitive Central-Office Environment - What's Next in ADSL? - The Many Voices of DSL-Marketing Strategies for Voice over DSL - Multimedia for the Mass Market - Branding DSL - Real-World DSL Deployment Issues - SNAP.com - An International View of xDSL - The Accurate Database: A Prerequisite for xDSL Mass Deployment - Solving the ADSL Deployment Dilemma - Challenges of DSL Provisioning - A Dose of Reality - Providing Ubiquitous DSL Service - Understanding DSL - Scalability and DSL Technologies - xDSL vs. Competing Technologies - Last-Mile Frame Relay - Asymmetric Digital Subscriber Line - DSL: The Current State of the Market and Technology - Connecting the Home Network to the Outside World - VDSL for International Full-Service Access Networks - Service Management and Selection - A New Spin on High-Speed Access to Multiple Services over xDSL - Quality of Service in Heterogeneous Networks - Beyond Subscriber Aggregation - End-To-End Performance Testing of xDSL Networks - Customer Satisfaction in a Multiparty Environment - Customer-Service Satisfaction - Quality of Service in DSL Networks - ADSL Services and Solutions - Ensuring Network Performance for High-Speed Internet Access - G.lite Status Update - QoS Building Blocks in Internet and ATM Standards - ITU International Standards (Recommendations) Status - The Regulatory Environment for xDSL Services - DSL Regulatory Issues: A Competitor's Perspective