ABSTRAKPenelitian ini menjelaskan mengenai tren terkini mengenai penggunaan
hashtag pada media periklanan, seperti billboard, media cetak, iklan televisi, dan
alat pemasaran lainnya. Pada penelitian ini juga mengembangkan model yang
kompresensif yang menggabungkan antara brand knowledge, brand trust, dan
behavioural outcomes dari khalayakan. Brand knowledge meliputi kesadaran dan
asosiasi terhadap merek. Sementara yang dimaksud dengan sikap yang terbentuk
pada khalayak berhubungan dengan intensi pembelian setelah mendapatkan
paparan dari iklan dengan hashtag.
Connectedness terhadap merek juga merupakan salah satu indikasi yang
memperkuat hubungan kepercayaan terhadap merek yang nantinya akan
mengarahkan ke intensi pembelian. Pada penelitian ini pula menilai efek yang
ditimbulkan dari iklan yang menggunakan hashtag
ABSTRACTThis research is explaining the current trend on advertising which is hashtag
usage on advertising media, mostly on billboard, printed media, television
commercial, and other marketing tools. This research will develop comprehensive
model that combines brand knowledge, brand trust, and behavioral outcome of the
audiences. Brand knowledge consist of awareness and association of audiences to
the brand. Behavioral outcome of the audiences refer to purchase intention after
seeing the advertisement with hashtag on it. First, this research examine using
hashtag on advertisement relation with brand awareness and brand association.
Second, both of brand awareness and association lead audiences to brand trust
with connectedness as a moderation variable.
Connectedness to the brand also indicate as one of the variable that leads
audiences to trust the brand and finally have purchase intention. This research
examines more about impact of using hashtag on advertisement to purchase
intention. Practicioners could use this research for their future marketing
campaign, especially if the targeted audiences are young generation. In the future,
this research hopefully could develop more about kind of message that effectively
affect audiences.