ABSTRAK
Adanya peningkatan kejadian insiden keselamatan pasien merupakan salah satu refleksidari penurunan kinerja petugas kesehatan di rumah sakit. Disamping itu adanyapeningkatan turn over karyawan menjadi salah satu faktor kurangnya quality of work lifedi tempat kerja. Perawat menempati proporsi terbesar dari sumber daya manusia di rumahsakit dan merupakan tenaga yang memberikan pelayanan langsung kepada pasien selamadua puluh empat jam. Kinerja perawat merupakan cerminan kinerja rumah sakit.Penelitian ini bertujuan untuk hubungan Quality of Work Life dengan kinerja dankomponen mana yang memiliki hubungan paling dominan. Penelitian ini adalahpenelitian kuantitatif dengan desain cross sectional dimana pengukuran variabeldependen dan independen dilakukan pada satu waktu. Populasinya adalah semua perawatpelaksana yang memenuhi kriteria inklusi dan ekslusi berjumlah 111 orang. Hasilpenelitian secara umum kinerja perawat baik, tapi ada tiga unit pelayanan yaitu instalasigawat darurat, ruang rawat inap sakura dan ruang rawat inap bluebels memiliki kinerjaperawat kurang ≤5o persen Hanya delapan variabel dari komponen kualitas kehidupan kerjayang memiliki hubungan bermakna yaitu Keterlibatan Perawat, Kompensasi yangSeimbang, Rasa Aman terhadap Pekerjaan, Keselamatan Lingkungan Kerja, Rasa Banggaterhadap Rumah Sakit, Pengembangan Karir, Penyelesaian Masalah dan Komunikasi.Berdasarkan analisis multivariat didapatkan variabel yang paling dominan berhubunganterhadap kinerja adalah Komunikasi. Komponen Kualitas kehidupan kerja (Quality ofWork Life) memiliki pengaruh terhadap kinerja perawat di Rumah Sakit Prima Pekanbaru.Manajemen diharapkan memberikan perhatian terhadap program pengembangan kualitaskehidupan kerja perawat terutama komponen komunikasi, rasa aman terhadap pekerjaan,keterlibatan perawat sebagai upaya meningkatkan kinerja dan produktivitas

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ABSTRACT
In recent year there has increased case of patient safety incident in Prima Hospital thatreflection of declining health workers performance. Furthermore, there was also anincrease in staff turnover which was apparently caused by a lack of quality of work lifein the workplace. Nurses are the largest population human resource in hospital and givingthe services for 24 hours.The performance of nurses reflects the performance of hospitalsgeneraly. This study aims to analyze relationship between the quality of work lifecomponent to nurses performance and which components have the most dominantrelationship. This research is a quantitative study with a cross-sectional design in whichmeasurements of the dependent and independent variables are held at one time. Thepopulation all implemented nurses who met the inclusion and exclusion criteria for a totalof 111 people. The results of the study in general are good nurse performance, but thereare three service units, namely emergency department, sakura inpatient room andinpatient room bluebels have a nurse performance of less than 50 persen. Only eight variablesfrom the components of work life quality have a significant relationship, namely NurseInvolvement, Balanced Compensation, Job Safety, Work Environment Safety,Hospitality, Career Development, Problem Solving and Communication. Based onmultivariate analysis, it was found that the most dominant variable related to performancewas Communication. The component of quality of work life (Quality of Work Life) hasan influence on the performance of nurses at the Prima Pekanbaru Hospital. Managementis expected to pay attention to the development programs of nurses working life quality,especially the communication component, job security, nurse involvement in an effort toimprove performance and productivity.