ABSTRAKPenelitian ini membahas kelengkapan pengisian formulir persetujuan tindakan operasi di RSUD Koja Tahun 2018. Tujuan dari peneltian ini adalah untuk mendapatkan gambaran hasil analisis kelengkapan pengisian formulir persetujuan tindakan operasi. Jenis penelitian ini adalah mixed method dengan menggabungkan metode kuantitatif dan kualitatif. Penelitian kuantitatif dengan telaah dokumen formulir persetujuan tindakan operasi dan pengisian kuesioner oleh responden, penelitian kualitatif dengan wawancara mendalam. Hasil penelitian didapatkan rata-rata kelengkapan pengisian formulir persetujuan tindakan operasi RSUD Koja sebesar 76,54%. Hal ini menunjukkan bahwa kelengkapan formulir persetujuan tindakan operasi belum sesuai dengan standar RSUD Koja sebesar 100%. Hasil penelitian menunjukkan masih adanya perbedaan persepsi dalam pengisian formulir, kurangnya sosialisasi SPO, belum efektifnya pemberian umpan balik, belum ditetapkannya kelengkapan pengisian formulir persetujuan tindakan operasi sebagai standar kinerja individu, serta belum adanya sistem reward punishment. Hal tersebut dapat menjadi faktor yang mempengaruhi kelengkapan pengisian formulir persetujuan tindakan operasi di RSUD Koja.

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ABSTRACT

This research discuss about the completeness of filling informed consent in surgical procedure at Koja District Hospital. The purpose of this research is to get illustration of analysis the completeness of filling informed cosent in surgical procedure. The design of this study uses mixed method which combine quantitative and qualitative. A quantitative method through document review informed consent forms through checklists and questionnaires for respondent, a qualitative method through in depth interviews. Result of this study shows that an average of completeness filling informed consent is about 76,54%. It shows that the completeness of filling informed consent has not convenient to the standard at Koja District Hospital which is about 100%. This study also reveals that there is different perception to filling informed consent, less socialization of Standard Operational Procedure, ineffectiveness of giving feedback, completeness of filling informed consent in surgical procedur has not set as standard performance of individu, the lack of reward punishment system which may be the factors contributing to completeness of filling informed consent forms in surgical procedure at Koja District Hospital.