ABSTRAKTesis ini bertujuan untuk membahas pengaruh
brand name,
product involvement, dan
consumer ethnocentrism terhadap
purchase intention. Penelitian ini menggunakan penelitian eksperimen dengan
factorial design 2 (
brand name: local vs foreign name) x2 (
product involvement: low vs high involvement) x2 (
consumer ethnocentrism: low vs high ethnocentrism). Hasil penelitian menunjukan bahwa
foreign name memiliki
purchase intention yang lebih tinggi dibandingkan dengan
local name. Hasil yang sama terjadi ketika
foreign name dikombinasikan dengan
low-involvement product, sedangkan pada
high-involvement product, tidak terdapat perbedaan
purchase intention antara penggunaan
foreign name dan
local name. Ketika
foreign name dikombinasikan dengan
low ethnocentrism pengaruh
foreign name terhadap
purchase intention lebih tinggi dibandingkan dengan
local name, sedangkan pada konsumen dengan
high ethnocentrism, pengaruh
local name terhadap
purchase intention tidak memiliki perbedaan dengan
foreign name. Penelitian ini juga menunjukkan bahwa pada kondisi
low involvement dan
low ethnocentrism,
foreign name memiliki
purchase intention yang lebih tinggi dibandingkan dengan
local name, sedangkan pada kondisi
high involvement dan
high ethnocentrism,
local name memiliki
purchase intention yang lebih tinggi dibandingkan dengan
foreign name. Hasil penelitian bermanfaat bagi perusahaan dalam mendesain nama merek yang tepat sesuai dengan tingkat
involvement dari produk yang dipasarkan dan juga tingkat
ethnocentrisme konsumen.
ABSTRACTThis thesis discussed the effect of brand name, product involvement, and consumer ethnocentrism towards purchase intention. This study used experimental approach with factorial design 2 (brand name: local vs foreign name) x2 (product involvement: low vs high involvement) x2 (consumer ethnocentrism: low vs high ethnocentrism. The results showed that in general, foreign names have higher purchase intention and gave. The same outcome occurred when foreign name were combined with low-involvement products, whereas in high-involvement products, there were no interaction effect between foreign and local name. When foreign name were combined with low ethnocentrism, the effect of foreign name will be higher than local name, while for ethnocentric consumer, the effect of local name toward purchase intention was not significantly different compared with foreign name. This study also showed that in the condition of low involvement and low ethnocentrism, foreign name have higher purchase intention compared to local name. While, in high involvement and high ethnocentrism condition, local name have higher purchase intention compared to foreign name. This study gave managerial implication which beneficial for companies in designing appropriate brand name according to the level of involvement of the product they offer to consumer and level of consumer ethnocentrism.