Telah dilakukan penelitian tentang perencanaan strategi Pemasaran Instalasi Bedah Sentral RS Persahabatan. Ruang lingkup penelitian ini meliputi analisis lingkungan eksternal, analisis lingkungan internal, menetapkan tujuan jangka panjang, menentukan alternatif strategi dan menetapkan strategi terpilih yang sesuai bagi posisi IBS RS. Persahabatan.
Jenis penelitian ini adalah penelitian deskriptif analitik dengan menggunakan informasi sebagai dasar pengambilan keputusan strategik. Pengumpulan informasi dilakukan melalui wawancara mendalam, sumber data sekunder dan observasi oleh peneliti sendiri.
Teknik penyusunan strategi dilakukan melalui tiga tahapan. Tahap pertama (tahap input) meliputi analisis lingkungan eksternal dan internal RS Persahabatan, evaluasi faktor lingkungan eksternal dan internal dengan menggunakan matriks EFE dan IFE. IBS Tahap kedua (tahap pencocokan) meliputi penetapan tujuan jangka panjang RS Persahabatan dan menentukan alternatif strategi dengan menggunakan matriks, TOWS, dan IE. Dan pada tahap ketiga (tahap keputusan) dilakukan penetapan strategi terpilih IBS RS Persahabatan dengan menggunakan matriks QSPM. Cara pengambilan keputusan menggunakan metode CDMG (Consensus Decision Making Group).
HasiI penelitian menunjukkan bahwa dengan matriks TOWS dan matriks IE, diketahui posisi IBS RS Persahabatan pada internal fix-it kuadran dan pada sel V (hold & maintain) serta strategi yang sesuai adalah strategi penguatan internal dan pengembangan produk.
Marketing Strategic Plan of Central Surgery unit RS PersahabatanResearch for marketing strategic plan of Central Surgery unit RS Persahabatan has been done. The scope of the research consist of external environment analysis, internal environment analysis, define strategic alternative and the chosen strategy which suitable to its condition.The kind of this research is descriptive analytic research used information as base information of taking strategic decision. The collecting information was done through deep interviewed, secondary data source and observation by the researcher himself.The techniques strategy compositions were done through three stages. Stage I (input stage) included external and internal environment analysis, evaluation of external and internal environment factor used EFE and WFE matrix. Stage II (matching stage) included established of long term objective and decided alternative strategy used, TOWS and, IE matrix. And stage III (decision stage) was done by decided chosen strategy of IBS RS Persahabatan used QSOM. The taking of decision was made using CDMG (Consensus Decision Making Group) method.The result of this research shows position of IBS could be known by TOWS matrix and IE matrix an internal fix-it quadrant and cell V (hold and maintain) and also appropriate strategy is internal strengths strategy and product development. This research is also give ideas and suggestions to implementation chosen strategy to make vision and mission also determined long term objective to be accomplished.