Pada era globalisasi dan persaingan bebas termasuk dalam bidang pelayanan kesehatan saat ini, maka peningkatan mutu pelayanan menjadi sesuatu yang mutlak harus diperhatikan oleh para petugas kesehatan. Salah satu dimensi mutu adalah kepatuhan petugas terhadap standar pelayanan. Semakin tinggi kepatuhan petugas penyelenggara pelayanan kesehatan terhadap standar, maka akan semakin tinggi pula mutu pelayanan tersebut terhadap pasien.Penelitian ini bertujuan untuk mendapatkan gambaran tingkat kepatuhan bidan terhadap standar pelayanan antenatal care yang merupakan salah satu kegiatan pokok di Puskesmas. Selain itu juga untuk mengetahui bagaimana hubungan kepatuhan bidan dengan karakteristik bidan serta faktor eksternal lainnya yang berhubungan, dan faktor paling dominan yang berhubungan dengan kepatuhan bidan terhadap standar pelayanan antenatal care.Penelitian ini dilakukan di 7 Puskesmas pelaksana QA kota Palembang pada bulan April sampai dengan Mei 2001. Sampel penelitian adalah seluruh bidan yang bertugas di 7 Puskesmas pelaksana QA kota Palembang, sebanyak 42 orang. Jenis penelitian adalah cross sectional.Analisis yang digunakan adalah analisis univariat, bivariat, multivariat : distribusi frekuensi, chi-square, dan regresi logistik. Hasil penelitian ini menunjukan bahwa proporsi kepatuhan bidan di tujuh Puskesmas pelaksana QA kota Palembang masih sangat rendah, terutama pada komponen kegiatan konseling.Dari analisis bivariat didapat faktor yang berhubungan dengan tingkat kepatuhan bidan adalah supervisi, penghargaan, dan beban kerja. Dari analisis multivariat didapat bahwa variabel yang paling dominan berhubungan dengan kepatuhan bidan adalah penghargaan.Perlu diberlakukan sistem penghargaan dalam bentuk pengakuan/pujian pada acara apel pagi atau lokakarya mini, tentang kepatuhan bidan menggunakan daftar tilik standar pelayanan antenatal care.

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Factors that Correlate with Midwives' Compliance to Antenatal Care Standard at 7 Public Health Centers Organizing QA in Palembang Sumatera Selatan by year 2001Improvement of health care in the era of the globalization and free competition is compulsory and must be considered by the health care people. One of the quality dimensions is to follow the health care standard. The more the health care standard is followed, the higher the service quality to patients is.

This research aims to obtain the description of level midwives' compliance to antenatal care service standard, which is one of public health center main activities. Beside that it was also focused on correlation between midwives's compliance to midwives' characteristics as well as other external factors, which correlate, and factor that predominant midwives" compliance to the antenatal care service standard.

This research was carried out at 7 health centers organizing QA in Palembang from April to May 2001. The research samples were all midwives serving at 7 health centers organizing QA in Palembang, were 42 people. Design study was cross sectional.

The data analyses have been using univariate, bivariate, multivariate analysis, furthermore frequency distribution, chi-square and logistic regression.

The results of this research show that the proportion of midwives' compliance at 7 health centers organizing QA in Palembang is still low, especially counseling activity component.

From bivariat analysis was found as a predominant factor. Working burden, Honor and Supervision were significance correlated to midwives' compliance. From multivariat analysis was found that variable which was predominant with midwives compliance is honor.

From multivariat analysis was found that variable which was predominant with midwives compliance is honor.

It's necessary to make a honor system with declaration/worship at morning ceremony or mini workshop about midwives' compliance using the list of antenatal care service standard.