Saat ini, banyak perusahaan yang menerapkan green marketing untuk merespon peningkatan kesadaran lingkungan masyarakat. H&M merupakan perusahaan yang aktif terlibat dalam penerapan green marketing. Namun, setelah penyelidikan lebih lanjut, ditemukan bahwa H&M bersalah atas greenwashing, yaitu. menyimpang dari green marketing. Tujuan dari penelitian ini adalah untuk menganalisis pengaruh persepsi greenwashing konsumen terhadap niat beli produk "Conscious" H&M yang dimoderasi oleh green concern. Penelitian ini menggunakan pendekatan kuantitatif dan metode survei terhadap green consumer Gen Z yang berusia 18-25 tahun dengan jumlah sampel 150 orang. Hasil penelitian menunjukkan bahwa greenwashing perception berpengaruh langsung dan signifikan terhadap green word-of-mouth. Kemudian green word-of-mouth berpengaruh dan signifikan terhadap green purchasing intentions. Lalu, greenwashing perception berpengaruh signifikan terhadap green purchasing intentions melalui green word-of-mouth. Penelitian juga mengungkapkan bahwa green concern tidak memoderasi antara greenwashing perception terhadap green purchasing intentions dan greenwashing perception tidak berpengaruh signifikan terhadap green purchasing intentions.

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Many businesses are now implementing green marketing in order to respond to the growing public awareness of environmental issues. H&M is one of the companies that is taking a proactive approach to green marketing. However, further investigation revealed that H&M had engaged in greenwashing, or the deviation from green marketing. The purpose of this study is to examine the impact of consumer perceptions of greenwashing on green purchasing intentions of H&M 'Conscious' products through green word-of-mouth moderated by green concern. With a total of 150 research samples, this study used a quantitative approach with survey methods on Generation Z green consumers aged 18-25 years old. The findings revealed that greenwashing perception has a direct and significant impact on green word-of-mouth. Then, green word-of-mouth influences green purchasing intentions significantly. Furthermore, greenwashing perception influences green purchasing intentions via green word-of-mouth. Green concern does not moderate the effects of greenwashing perception on green purchasing intentions, and greenwashing perception has no effect on green purchasing intentions.