Dalam menjaga serta meningkatkan kesehatan jiwa masyarakat Indonesia, berbagai komunitas maupun organisasi membuat berbagai program sebagai upaya preventif dan promotif kesehatan jiwa. Salah satunya Sehat Jiwa yang memberikan layanan kelompok dukungan psikososial melalui program Ruang Jiwa. Penelitian ini dilakukan pada Oktober 2020 hingga Juli 2021 menggunakan evaluasi formatif untuk mengevaluasi pelaksanaan program Ruang Jiwa dalam memberikan dukungan psikososial secara daring. Evaluasi dilakukan mulai dari tahap perencanaan program, input, kegiatan, serta keluaran dari program. Dalam evaluasinya ditemukan beberapa kegiatan belum dijalankan secara maksimal sesuai dengan perencanaan program. Ditemukan pula faktor-faktor penghambat yang diantaranya dinamika dalam kelompok, ketidakdisiplinan konselor, serta kurangnya sumber daya manusia. Serta faktor pendukung diantaranya keterjangkauan program, keterampilan konselor, serta kesesuaian kelompok.

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In maintaining and improving the mental health of the Indonesian people, various communities and organizations make various programs as preventive and promotive mental health efforts. One of them is Sehat Jiwa which provides psychosocial support group services through the Ruang Jiwa program. This research was conducted from October 2020 to July 2021 and used formative evaluation to discuss evaluation of the implementation in Ruang Jiwa on providing online psychosocial support. Evaluation is carried out starting from the program planning stage, inputs, activities, and program outputs. In the evaluation, it was found that several activities had not been carried out optimally in accordance with the program planning. Inhibiting factors were also found, including group dynamics, indiscipline of counselors, and lack of human resources. And also supporting factors including program affordability, counselor skills, and group suitability.