Tujuan dalam penelitian ini adalah untuk meningkatkan kinerja pegawai wanita di Sekretariat Presiden dengan menggali hubungan antara kinerja pegawai dengan faktor-faktor yang dapat mempengaruhinya, yaitu workload, work environment, dan job stress. Pendekatan penelitian ini menggunakan metode kuantitatif. Pengumpulan data primer dilakukan dengan menyebarkan kuesioner. Analisis data dilakukan dengan analisis deskriptif dan analisis inferensial menggunakan pendekatan Structural Equation Model melalui perangkat lunak SmartPLS3 terhadap 176 data responden. Hasil penelitian menunjukkan bahwa workload tidak memiliki hubungan positif dan pengaruh yang signifikan terhadap job stress. Namun workload memiliki hubungan positif dan pengaruh yang signifikan terhadap kinerja pegawai wanita Sekretariat Presiden. Sedangkan work environment tidak memiliki hubungan positif dan pengaruh yang signifikan dengan job stress pegawai wanita Sekretariat Presiden. Hasil penelitian juga menunjukkan work environment tidak memiliki hubungan positif dan pengaruh yang signifikan dengan kinerja pegawai wanita Sekretariat Presiden. Adapun untuk job stress berdasarkan hasil penelitian juga tidak memediasi pengaruh workload dan work environment terhadap kinerja pegawai wanita Sekretariat Presiden.

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This study aim to improve the performance of female employees at the Presidential Secretariat by exploring the relationship between employee performance with influenced factors, include of workload, work environment, and job stress. The approach of this research uses quantitative methods. Primary data were collected by distributing questionnaires. Analysis of data processed by descriptive analysis and inferential analysis using the Structural Equation Model through SmartPLS3 software to 176 respondents data. The results showed that the workload did not have a positive relationship and a significant effect on job stress. However, the workload has a positive relationship and has a significant effect on the performance of female employees of the Presidential Secretariat. Meanwhile, the work environment does not have a positive relationship and has a significant effect on job stress for female employees of the Presidential Secretariat. The results also showed that the work environment does not have a positive relationship and has a significant effect on the performance of female employees of the Presidential Secretariat. As for job stress, based on research results, it also does not mediate the effect of workload and work environment on the performance of female employees of the Presidential Secretariat.