Perkembangan teknologi telah mendorong perpustakaan untuk bertransformasi dari sistem konvensional menjadi sistem digital guna meningkatkan aksesibilitas dan efektivitas layanan informasi akademik. Universitas Indonesia menghadirkan layanan perpustakaan digital dalam bentuk website lib.ui.ac.id yang bertujuan untuk menyediakan akses digital terhadap koleksi perpustakaan dan layanan akademik lainnya. Namun, penerapan layanan ini masih menghadapi sejumlah tantangan, seperti penghentian akses ke beberapa online database, kesulitan dalam mengakses koleksi digital, serta rendahnya keterlibatan mahasiswa dalam memanfaatkan layanan tersebut. Penelitian ini bertujuan menganalisis tingkat adopsi nilai publik dalam layanan e-government pada laman Perpustakaan Universitas Indonesia (lib.ui.ac.id) dengan menggunakan teori Public Value E-Government Adoption Model yang dikembangkan oleh Mensah et. al. (2022) melalui enam dimensi utama yaitu Quality of Information, Service Delivery Parameters, User Orientation, Efficiency, Openness, dan Responsiveness. Penelitian ini menggunakan pendekatan kuantitatif dengan metode campuran melalui survei dan wawancara mendalam. Hasil penelitian menunjukkan tingkat adopsi nilai publik e-government pada laman Perpustakaan Universitas Indonesia (lib.ui.ac.id) pada kategori sedang. Dimensi quality of information memperoleh skor tertinggi, mencerminkan bahwa aspek keterbukaan informasi pada website lib.ui.ac.id telah diakui oleh mahasiswa sebagai pengguna akan tetapi masih mendapat catatan kritis yang cukup esensial. Sedangkan, dimensi service delivery parameters, user orientation, efficiency, openness dan responsiveness menunjukkan hasil yang cenderung moderat, mengindikasikan bahwa sebagian pengguna menilai layanan digital telah disediakan dengan cukup baik, andal, dan mudah diakses akan tetapi masih terdapat aspek yang perlu dikembangkan sehingga menandakan bahwa pengguna belum merasa sepenuhnya bahwa sistem dapat memberikan layanan yang optimal.

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Technological advancements have driven libraries to transform from conventional systems into digital platforms to enhance the accessibility and effectiveness of academic information services. Universitas Indonesia has developed a digital library service through its website, lib.ui.ac.id, aimed at providing digital access to library collections and other academic services. However, the implementation of this service still encounters several challenges, including the discontinuation of access to certain online databases, difficulties in accessing digital collections, and the low level of student engagement in utilizing the digital library services. This study aims to analyze the level of public value adoption in the e-government service provided through the lib.ui.ac.id by employing the Public Value E-Government Adoption Model proposed by Mensah et al. (2022), which comprises six key dimensions: Quality of Information, Service Delivery Parameters, User Orientation, Efficiency, Openness, and Responsiveness. A quantitative approach was applied using a mixed-methods design through surveys and in-depth interviews with users of the website. The findings reveal that the level of public value adoption of the lib.ui.ac.id falls within the moderate category. The quality of information dimension obtained the highest score, reflecting that the aspect of information openness on the lib.ui.ac.id website has been recognized by students as users but still received quite essential critical notes. Meanwhile, the dimensions of service delivery parameters, user orientation, efficiency, openness and responsiveness showed results that tended to be moderate, indicating that some users considered digital services to have been provided quite well, reliably, and easily accessible but there were still aspects that needed to be developed, indicating that users did not fully feel that the system could provide optimal services.