Ditemukan 9744 dokumen yang sesuai dengan query
Levy, Michael, 1950-
Boston: [Publisher not identified], 2001
658LEVR001
Multimedia Universitas Indonesia Library
Levy, Michael, 1950-
Ner York: McGraw-Hill Irwin, 2001
658.87 LEV r
Buku Teks SO Universitas Indonesia Library
"This book examines critical service-management concepts that have direct application in the retail industry. Case examples from around the world show how to gain customer loyalty, achieve market leadership, and ensure profitability in the retail sector. "
New York: Springer, 2012
e20397287
eBooks Universitas Indonesia Library
Buskirk, Richard Hobart, 1927-
New York: McGraw-Hill, 1979
658.91 BUS r
Buku Teks SO Universitas Indonesia Library
Hollander, Stanley C.
East Lansing : Michigan State University , 1960
658.87 HOL e
Buku Teks SO Universitas Indonesia Library
Scott, Peter
London : Huytchinson University Library , 1970
658.87 SCO g
Buku Teks SO Universitas Indonesia Library
TEMEN 6(1-2) 2011
Artikel Jurnal Universitas Indonesia Library
Rosenberg, Jerry M.
United States of America: John Wiley & Sons, 1995
R 381.103 Ros d
Buku Referensi Universitas Indonesia Library
Kelley, Pearce Clement
Englewood Cliffs, N.J.: Prentice-Hall, 1957
658.87 KEL r
Buku Teks SO Universitas Indonesia Library
Mason, J. Barry
Plano: Business Publications, 1987
658.87 MAS c
Buku Teks SO Universitas Indonesia Library
